Matt Langan Bella Cuore Organic Beauty

← Customer Feedback for ShipStation

My feedback

  1. USPS Return Shipping Label without paying postage up front

    191 votes
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    started  ·  31 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    Matt Langan Bella Cuore Organic Beauty commented  · 

    Any update?

    Matt Langan Bella Cuore Organic Beauty supported this idea  · 

  2. Built-In Returns Manager

    12 votes
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    1 comment  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for letting us know you’d like a better way to handled your returns. We’d like for your idea to gain more support from other users before making a decision.

    Please comment here in the forum with additional information that may catch the attention of other users.

    Matt Langan Bella Cuore Organic Beauty supported this idea  · 

  3. Combine orders automatically

    368 votes
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    97 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you all for voting and commenting.

    The product team is reviewing your request and you’ll hear from us once we have made a decision.

    Some additional feedback we would love to hear:

    How often do you combine orders each week?
    Are there times you do not want to combine orders even though they are going to the same location?

    Feel free to add any more information that will help us make an informed decision by commenting here in the forum!

    Matt Langan Bella Cuore Organic Beauty commented  · 

    This should be an optional option. I have never run into a customer placing duplicate orders and we process over 600 a month. The customer info and shipping address would have to match and also the shipping rate selected would have to match to have it automatically combined.

  4. Is there a way to charge the customer for the return label?

    137 votes
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    39 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    Matt Langan Bella Cuore Organic Beauty supported this idea  · 

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