eron swedberg Catto's Graphics, Inc.

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  1. 42 votes
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    Thanks for your input! You’re right that we currently have limited bulk actions for customs information, so we’d like for your idea to gain more support from other users before making a decision.

    Any information you can add here may catch the attention (and votes!) of users in similar situations. Please be sure to comment here in the forum if you’re still interested in having bulk actions for customs information.

    In the meantime, since we do not support Kickstarter directly, here is an idea from another user to integrate with Kickstarter you may be interested in: http://support.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/5619286

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    eron swedberg Catto's Graphics, Inc. commented  · 

    We regularly import huge quantities of items and need to bulk apply customs declaration description, quantity and value for thousands of items at once.

    eron swedberg Catto's Graphics, Inc. supported this idea  · 
  2. 65 votes
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    Hey @Dave, thank you for bringing this up! You’re right, the order number is the identifier in which we can look for to update order information. For example, if you mis-mapped product name and SKU you can re-import the file with the existing order numbers to update these fields.

    One other thing you can look into is deactivating your manual store and creating a new one. This will hide all orders associated with this store.

    And if you’re looking to create shipping rates, have you looked into the rate calculator? This will let you provide quotes to potential customers or for you to get a better understanding of the available shipping services. Here’s more information on this: https://help.shipstation.com/hc/en-us/articles/205901588

    Please let us know here in the forum what you think!

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    eron swedberg Catto's Graphics, Inc. commented  · 

    We need to be able to delete orders because we imported 3000 orders with a field missing. Now we cannot import those orders again without changing the order number. We cannot change the order number because it will no longer match the system we exported from.

    eron swedberg Catto's Graphics, Inc. supported this idea  · 

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