Alexandra Golden Paper Cape

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  1. 10 votes
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    Thank you for your feedback!

    Discounts have been a tricky thing to manage, but we do understand the importance of importing discounts into ShipStation.

    Currently, there is an option for Shopify stores to import a discount code into the ShipStation “Internal Notes” field. If you’d like to have this option enabled on your Shopify store for ShipStation, please contact our support team and ask them to enable the store setting “Shopify Discount Codes In Notes” on your connected Shopify store.

    All this does is send the discount code into your internal notes, but this can be useful so when you see that the total paid is less than the Total field in your order summary, you’ll have the discount code to reference directly in the order.

    You can also use the internal notes field as a criteria in an automation rule to perform an action on the order when it…

    Alexandra Golden Paper Cape supported this idea  · 
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    Alexandra Golden Paper Cape commented  · 

    Yes please! This has become a huge work driver for my business because customers see the automatic discount at checkout and then don't see it reflected on their Ship Station delivery slip and think that they were overcharged. It's basically a flaw in the API mapping and can't be that hard to fix? Thx!

  2. 3 votes
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    Alexandra Golden Paper Cape shared this idea  · 
  3. 19 votes
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    Alexandra Golden Paper Cape supported this idea  · 
  4. 118 votes
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    Hi, everyone! We read all of your feedback daily and noticed that this idea hasn’t seen any activity since we last checked in. Can you give us more information about how Doc Tabs would help your shipping workflow?

    Please comment here in the forum so other users can add their input as well.

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    Alexandra Golden Paper Cape commented  · 

    This would be a lifesaver! I use shipstation as the link between my 3PL and Shopify. I sell through several 3rd party platforms (Maisonette, Faire, RangeMe, and more), and I need to attach docs to my orders so that my 3PL can print and include them in the orders. Right now I have a very clunky work around. This is enough for me to leave shipstation for a competitor even though everything else is perfect.

    Alexandra Golden Paper Cape supported this idea  · 

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