Rick

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    Hey @Alex, thanks for posting this! Printing gets a little tricky to talk about since there are a few different ways to set these up. What kind of formats/paper sizes are you looking to print for your labels-only, packing slips-only, and both label + packing slip?

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    Rick commented  · 

    I recently changed to Shipstation from Shipworks.
    While using Shipworks for many years I had the ability to print both the shipping label and the packing slip at the SAME time automatically.
    I use a 4X6" Shipping label and a 8.5X11" Packing slip.
    That is NOT a SIMPLE option with Shipstation.
    It should be.
    I am amazed that this is not a simple button option under Shipping Label Format

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    ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

    We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t…

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