Tactical Keychains

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  1. 22 votes
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    Hey @Tactical Keychains, thank you for bringing this up. I saw a couple of your other comments regarding this, too, and hope we can identify a business challenge that users will agree with so our product team can move forward with a solution that addresses this challenge.

    It sounds like you’re interested in a quick way to combine customs declaration lines to fit within the 5 line limit imposed by some of our carriers, is that right? How often would you say you run into these types of orders vs orders within the limit?

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    Tactical Keychains commented  · 

    5% probably. That may change in the future however. Preset groups save so much time that it should be implemented.

    Tactical Keychains shared this idea  · 
  2. 37 votes
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    Thanks for your input! You’re right that we currently have limited bulk actions for customs information, so we’d like for your idea to gain more support from other users before making a decision.

    Any information you can add here may catch the attention (and votes!) of users in similar situations. Please be sure to comment here in the forum if you’re still interested in having bulk actions for customs information.

    In the meantime, since we do not support Kickstarter directly, here is an idea from another user to integrate with Kickstarter you may be interested in: http://support.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/5619286

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    Tactical Keychains commented  · 

    I just ran into this issues as well. While I have 1900 Kickstarter orders, luckily I only have one product and the max reward was 5. I have yet to ship, so I'm not sure what it will show on the customs form as they are different colors...

    HOWEVER on my website I have 2 orders (not a huge deal right now) that are international with 6 and 8 different items.

    The easiest solution would be to use the "preset groups" for the customs form, instead of the individual product. This automatically merge the line items on the customs form and should be easy to fix I would think. What do you think shipstation?

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