joesager
My feedback
-
109 votes35 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for leaving your thoughts, everyone! This is definitely still on our radar; for now, please leave your votes and comments to help keep this discussion active.
An error occurred while saving the comment -
137 votes27 comments · Product Feedback & Fresh Ideas » Customers & Email Communication · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment joesager
commented
This would help us manage our marketplace metrics. In particular our SFP metrics. As we'd be able to tell customers of issues with time-sensitive orders. We'd be able to let Amazon know on orders that were affected by an exception. We could also refine our decisions in choosing signatures on orders for SFP.
joesager
supported this idea
·
-
456 votes132 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.
Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.
An error occurred while saving the comment joesager
commented
This is an obvious change. I understand we can combine orders. But the problem isn't the ability to get the orders to combine, but rather is that it requires a user to filter by name and physically look for orders from the same name.There are more important things to worry about when printing labels then saving $2 on a shipment etc. It'd be simpler to just combine them for us automatically, especially if to the exact first, last name and address.
-
73 votes22 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Our product team is currently looking at ways to expand and improve how user permissions work in ShipStation. We will take the suggestions in this idea thread into consideration as we plan the roadmap around account and user permissions.
An error occurred while saving the comment joesager
commented
Would be great to adjust the specific layout for each user for sure.. But I'd also like to see additional customizations as well. We have a customer service guy here who is not trainable on brand new tech. We'd like to offer him the ability to be able to at least search all the orders in ShipStation and have all the customer's information and tracking number when he talks to customers.
joesager
supported this idea
·
"This is absolutely crucial for FedEx One Rate padded pak dimensions."
This comment above is what I'm referring to.
Especially when coupled with the fact that SFP orders shipping with FedEx One Rate shipping, Amazon will only accept EXACT dimensions for us when creating a shipping label in ShipStation.
For example, when I try to do a bulk action or create an automation rule respectively, when I enter in the dimensions it won't let me put in a period or rather a "." So when I enter in Pak 1 dimensions of 10.25 x 12.75 x .5 it appears this way 1025 x 1275 x 5. Meaning I then have to manually update all the orders that are SFP orders shipping with One Rate shipping. If my computer is slow that day (today it was) this is extremely annoying.
These are the current dimensions supported by Amazon. I'm going to write this out in It's entirety as I want to indicate how important this is for my time savings going forward.
Envelope 1 9.50" x 9.50" x 0.50"
Envelope 2 9.50" x 15.50" x 0.50"
Pak 1 10.25" x 12.75" x 0.50"
Pak 2 12.00" x 15.50" x 0.50"
Pak 3 11.75" x 14.75" x 0.50"
Pak 4 10.00" x 14.50" x 0.50"
Small Box 1 10.88" x 1.50" x 12.38"
Small Box 2 9.75" x 2.63" x 11.25"
Medium Box 1 11.50" x 2.38" x 13.25"
Medium Box 2 8.75" x 4.38" x 11.25"
Large Box 1 12.38" x 3.00" x 17.50"
Large Box 2 8.75" x 7.75" x 11.25"
Extra Large Box 1 11.88" x 10.75" x 11.00"
Extra Large Box 2 15.75" x 14.13" x 6.00"
FedEx Tube 6.00" x 6.00" x 38.00"
Please make this change, now the biggest marketplace Amazon only accepts exact dimensions up to the decimal point on these types of orders. So now after you have waited 2017 days to make this change since July 23rd, 2012 there is actually an integration that only accepts an exact dimensions.
I think now is the time to make this change... Please, thanks.
-Joe