Kyle Wiens iFixit

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  1. 163 votes
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    Kyle Wiens iFixit commented  · 

    @ShipStation, it's been over a year since the last update, where's this at. Not having CommerceHub integration is a significant problem for our business.

    Everyone else, is there any recommended workaround for CommerceHub other than downloading and uploading csvs?

  2. 77 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We need to determine if this is possible through the carrier API. We do not actually generate any of the Commercial Invoices or Customs Forms. We send the shipment information to the carrier, then they generate the form in realtime and send it back to ShipStation so you can easily manage/print it. We will let you know once we have an update.

    Thanks again for your request,
    ShipStation

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    Kyle Wiens iFixit commented  · 

    Julia is right about the fact that regardless of what a carrier says is needed, the actual customs departments of certain countries still want a paper copy of an invoice. You can create a custom "packing slip" in ShipStation that's really an invoice that contains all the information customs wants. Still, you ShipStation folks should know that most of us look for something that says "invoice" and ShipStation does not have that. A custom packing slip is a workaround but you guys should look at making a more prominent commercial invoice option.

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