Arthur Andreasyan

← Customer Feedback for ShipStation

My feedback

  1. Splitting Multiple orders Simultaneously

    65 votes
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    16 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hey @josesepulveda! Thanks so much for taking the time to bring this up! Can you tell me more about the orders you’re splitting? For example, are you always splitting off one particular product because it may be too large to fit into one box?

    Arthur Andreasyan supported this idea  · 

  2. international return labels

    98 votes
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    24 comments  ·  Product Feedback & Fresh Ideas » Printing & Documents  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

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    Arthur Andreasyan commented  · 

    International returns dont require additional documents. Currently we process it as a return in worldship.

    Arthur Andreasyan supported this idea  · 

  3. HazMat service with my already in place contract from UPS

    44 votes
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    12 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    @James, thanks for checking in on this one. We’re still interested in this idea and we don’t have a timeline on it. This is something that will need further investigation from our end as well as working with UPS to be able to further integrate Hazardous Material support.

    Arthur Andreasyan supported this idea  · 

  4. FedEX Dangerous goods shipping for expidited air shipments

    16 votes
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    8 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing the option to support Dangerous Goods via FedEx and will be sure to update you once we have made a final decision. Please note that our integrated FedEx reseller, FirstMile, does currently support this functionality given their relationship with FedEx. I recommend contacting them for more information.

    Thanks again,
    ShipStation

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    Arthur Andreasyan commented  · 

    We need dangerous goods declaration with fedex or ups. Would be great if Shipstation can incorporate this.

    Arthur Andreasyan supported this idea  · 

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