jaredsmith

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  1. 188 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

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    jaredsmith commented  · 

    We need a duplicate as it puts the order in the Awaiting shipment queue, which is a must. So when a customer gets a defective item, we have to manually copy paste the order to a new order. We need the function to COPY ORDER (don't use duplicate wording, as you use that elsewhere and it will confuse).

    COPY to NEW ORDER button is a must, as it will allow us to quickly create a duplicate order, put it in our shipstation queue as awaiting fulfilment (this is automatic) so we know what to work on via shipstation, and not by. manually printing labels (false info to customer that it has shipped)

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  2. 27 votes
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    jaredsmith supported this idea  · 
  3. 456 votes
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    Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.

    Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.

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    jaredsmith commented  · 

    I need to combine sometimes thousands of orders (2 by 2). Doing this manually is a joke.

    Yes, sometimes you don't want to combine orders. This should be a function we can manually use as needed. A simple button (Auto combine) and check box those we want auto combined.

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    jaredsmith commented  · 

    We have over 25,000 orders coming in. This should already be a feature, same address, same customer name, should be able to click a button and see a list of orders (sorted by name or address) and check box them all and then click AUTO COMBINE.

    Can you imagine doing 25k orders manually combining them? If this feature is not implemented ASAP, we are actively searching for a shipping platform that has this feature already and will use that company's platform in a heartbeat. No way do I want to combine 25k orders manually (2 by 2). No way do I want to spend the additional shipping costs to ship them separately. This is an easy fix with the right programmer. Please fix this now.

    jaredsmith supported this idea  · 

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