VanessaB

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  1. Is there a way to charge the customer for the return label?

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    50 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    In consideration queue  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for all your feedback.

    This idea is under consideration as we look at ways to improve the Branded Returns Portal. We are still seeking feedback on what the ideal experience would be, both from the merchant perspective as well as from your customer perspective. Please feel free to leave additional comments with your thoughts about how you’d like to see this implemented.

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    VanessaB commented  · 

    Yes. We need a way to approve return requests at the very least. Or import RMA orders into the shipstation returns tab.

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