Devin P

← Customer Feedback for ShipStation

My feedback

  1. Have different printers for international vs. domestic labels

    204 votes
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    91 comments  ·  Product Feedback & Fresh Ideas » Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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    Devin P commented  · 

    Also, this is now over 4 years old. How much longer could you possibly need to "review" it? I love ShipStation, but this is just a huge hassle.

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    Devin P commented  · 

    It's a shame that a feature request with 132 votes is still "under review" but some features with significantly less votes are already "started".

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    Devin P commented  · 

    I have the labels print on the 4"x6" thermal labels and I stick them onto an 8.5"x11" sheet and cut it in half. So far nothing has come back, but it's still a hassle.

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    Devin P commented  · 

    We get enough that it's a hassle not having these features.

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    Devin P commented  · 

    I agree. I've just been printing the 4 labels with our thermal printer and sticking them onto 8.5x11" sheets and cutting them in half. Definitely not an optimal solution. Please please please incorporate this. I can't imagine it's too difficult to do.

    Devin P supported this idea  · 

  2. google maps

    22 votes
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    7 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for the updates! We’ll keep Google Maps in mind for future updates, but for now we’d like to see interest and support from other users and hope to fully understand the business challenges here.

    So if you’re interested in this, please be sure to vote and leave a comment!

    Devin P supported this idea  · 
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    Devin P commented  · 

    I like to look at where its being shipped to in Google Street View to take a look at the area, so I know if we should get signature required or not. If it looks like a highly populated area, or the door is in a high visibility area, we like to make sure to get a signature so the item will not be left at the door when nobody is home.

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    Devin P commented  · 

    This would be handy. We use Shopify and all orders display a little map showing where the customer's shipping address is, with an easy one click to open Google Maps.

  3. Add insurance option to shipping calculator

    13 votes
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    7 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi, @Devin! Thanks for taking the time to bring this up! We’ll keep your idea in mind when looking to update the Rate Calculator. For now, we’d like to see what other users have to say about this before moving forward.

    If you haven’t already, please comment with your thoughts and how often you’’re using the Rate Calculator to quote your customers.

    If you’re using Shipsurance, here is helpful information about their rates: http://www.shipstation.com/insurance-terms-and-conditions/

    Devin P shared this idea  · 

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