susanr

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  1. 10 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to aspdotnetstorefront and expressing your interest in an integration to help expedite this process.

    susanr supported this idea  · 
  2. 23 votes
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    Hey @YFinder! Thank you for taking the time to post your idea. We’ll keep your idea in mind when updating our printing workflow, but for now we’d like to hear what users have to say about customs forms.

    In the meantime, there are two ways you can print these forms without leaving the Orders page:
    1. If you are shipping from the Order Details window, there is a paper icon next to the tracking number you can click to print.

    2, If you’re using batches and the Label Batch Status window pops up, you can access “Other Forms” by selecting the “Other Documents” menu located under "Packing Slips.

    Lastly, we are able to send this data electronically to UPS and FedEx, read this for more info: https://help.shipstation.com/hc/en-us/articles/206640437

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    susanr commented  · 

    I'm not sure if this will help, but our FedEx account is set up so the international commercial invoices are emailed directly to the border authorities as soon as a label is created. This is for items going from Canada to the US, but I don't see it being that hard to set up for other instances. This saves a lot of hassle - if only Canada Post would do the same :P

  3. 61 votes
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    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions.

    After reading many of the responses, it appears that one of the underlying needs described was to print labels on a 4×6 thermal printer and packing slips on an 8.5×11 printer, which you can now accomplish in ShipStation. http://feedback.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/4446885-print-thermal-shipping-labels-in-conjunction-with

    Since you’re asking for the ability to have one button for this function, we’ll leave this request open. Can you give us more detail about about your current workflow and what’s the hardest part not having a button that prints both labels/packing slips simultaneously vs two buttons?

    Thanks,
    ShipStation

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    susanr commented  · 

    I'll be honest; I did have it set up to print the packing slips with the label printer originally. I really hate the way it looks so I turned it off right away.

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    susanr commented  · 

    I was just online with support about this and I don't know why it's such a big deal to do this if everything is set up correctly. We just set up a thermal printer after using just a regular paper one for all our labels so we're used to the packing list coming out with the label.

    I hope this gets enough traction - it seems silly this isn't already happening.

    susanr supported this idea  · 

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