OP user 2 olive + piper

← Customer Feedback for ShipStation

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  1. International currency.

    312 votes
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    planned  ·  116 comments  ·  Product Feedback & Fresh Ideas » International Shipping  ·  Flag idea as inappropriate…  ·  Admin →
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    OP user 2 olive + piper commented  · 

    Our currency is showing as USD value but listed on customs declaration & packing list it says CAD as the currency.

    This is inaccurate for customs purposes.

    We want to be able to switch it to USD or CAD (or any other currency) or at least be able to set it one time to USD instead of default to CAD. We need to keep this Canadian Shipstation account to access Canadian couriers but just want to switch our currency in SS to USD.

    OP user 2 olive + piper supported this idea  · 

  2. alert for unused labels

    27 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
    OP user 2 olive + piper supported this idea  · 

  3. New/Returning Customer filters

    2 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    OP user 2 olive + piper shared this idea  · 

  4. Analytic report on repeat customers

    17 votes
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    5 comments  ·  Product Feedback & Fresh Ideas » Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
    In consideration queue  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for your feedback! We are currently considering ideas for making it easier to access data about your repeat customers.

    We’d like more details from our users about how they would like to see this implemented. We’ve had feedback about it within the reporting features, displaying in the orders grid, and using the data for automation triggers. We encourage everyone to continue to vote and comment on this idea with more details about what they’d like to see.

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    OP user 2 olive + piper commented  · 

    To add to this, we want to identify the 'New Customers' and add filters/rules to identify the customer type on orders as well.

  5. Being able to customize the name of each Custom Field would be incredibly helpful.

    50 votes
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    16 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    OP user 2 olive + piper supported this idea  · 

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