CenturyPerf

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  1. 28 votes
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    CenturyPerf commented  · 

    Imagine this scenario regarding automation rules.

    A customer has four warehouses, yet we drop ship many products for them (we are a manufacturer). They request using their UPS account for drop shipments. Shipping options and shippers vary by order, as do the number of package sizes available. Therefore, how many automation rules would be required to:

    1) Not use third party when shipping to a warehouse
    2) Shipping methods likely total nine (ground, 2-day, 3-day, next-day, priority mail, express mail, etc etc etc.)
    3) Standard box sizes = 15 primary variations

    Simple math suggests 540 combinations (automation rules), does a ShipStation rep care to perform that task?

    Easy, simple fix --- allow saving the third party billing (IDs) to the customer data so that it populates in the drop down menu for third party billing when a shipment is created. UPS and FedEx software have that capability where manual entry of the billing account for each label is not necessary.

    CenturyPerf supported this idea  · 
  2. 201 votes
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    CenturyPerf commented  · 

    Stamps.com knows how to print labels that are also customs forms. Why doesn't ShipStation have this capability?

    To print an international label in ShipStation one must destroy all printer settings used for common labels and packing slips. Example:

    Daily (most common) Label Printing - labels sent to Zebra 4x6 label printer / packing lists sent to 8.5" x 11.0" normal printer

    For international Priority Mail, the customs forms and label are one. They cannot be printed to a 4x6 label printer (too small by postal regulations), and print settings (if set to always prompt) will also be broken because we must also change the Document Format and Document Options. This is entirely unacceptable. The above printer settings must then be reset to 8.5" x 11.0" paper and multiple labels per page. Then after printing this label we have to change the settings back to the original.

    Stamps.com owns ShipStation, and Stamps.com has this capability. How can this have been overlooked in ShipStation?

    Multiple Printer configurations are necessary for different types of label printing, especially international. 9 years since this was first posted? Really?

    CenturyPerf supported this idea  · 
  3. 103 votes
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    Hi, everyone! Thanks for the links to the labels you have in mind! Those are really helpful!

    Please continue to give us additional links if you find your label sheet isn’t here and how 4-label sheets are more beneficial to your businesses than our other label formats.

    The product team will review your idea and you’ll hear from us once we have made a decision.

    CenturyPerf supported this idea  · 
  4. 114 votes
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    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

    CenturyPerf supported this idea  · 

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