Elizabeth Drew Acre Supply Co. Limited

My feedback

  1. 157 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you for all your feedback.

    This idea is under consideration as we look at ways to improve the Branded Returns Portal. We are still seeking feedback on what the ideal experience would be, both from the merchant perspective as well as from your customer perspective. Please feel free to leave additional comments with your thoughts about how you’d like to see this implemented.

    An error occurred while saving the comment
    Elizabeth Drew Acre Supply Co. Limited commented  · 

    Has there been any movement on this? I can't use the returns portal until there is an option for the customer to pay for the return. In it's most basic form, all it would need is a checkbox to appear dependent on the return reason stating that the calculated cost of the return will be deducted from the refund, and allowing the customer to accept this before the label is created.

Feedback and Knowledge Base