Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
______________________________________________


ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Dynamically assign marketplace specific EU/UK VAT/IOSS numbers for seller fulfilled orders

    With the new VAT rules that have gone into effect Jul 1, 2021 in the EU and UK, this poses an interesting challenge for seller fulfilled orders, as marketplaces such as Amazon, eBay etc are collecting VAT upfront on orders shipping to the EU/UK, but a seller needs to include the marketplaces VAT/IOSS number on the customs declaration form, to ensure the customer isn't double charged when the shipment arrives in their country - since the VAT number will be missing from the customs form.

    Amazon appears to have updated their MWS API to now surface their IOSS number for…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  International Shipping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Money saving suggestions

    my local post office sent a help for me, but would be amazing if you could implement it. If I say a weight and size of a package, it offers suggestions of similar size (for example: a large flat rate box) it could say, according to the information inputted, you could save $X by choosing a large flat rate box instead, because it knows the dimensions I had.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Display how many orders a customer has from the Create Label

    When I am creating a label for unfulfilled orders, I want to see on the create a label section how many orders the customer has had. Shopify has this tool and I think shipstation should also display this information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. New Dropdown Menu Design - Please Revert Back

    Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label.

    The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers)

    Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ...

    Honestly, who comes up with and approves ideas that make function less efficient?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Amazon.com + fulfillment via 2 marketplaces

    Allow fulfillment via 2 marketplaces and a single amazon account.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Facebook market place

    I have only 1 listing on facebook market place, and I already have some orders there, I hope shiptation will support facebook market place soon

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Remove shipment after "CancelIndicium called on an old transaction" error

    If you get this error "CancelIndicium called on an old transaction" on a shipment there is no way for the user to delete the shipment. Customer service says they do not a method currently to circumvent that issue in order to remove the shipment record.

    Please fix!!!!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change 48hrs to 72hrs Shipsurance for Friday shipments going out Monday

    We often have orders we want to fill on Fridays but that will ship on Monday. We do this so we are ahead for Mondays orders BUT also so the customer gets a notification that the order has been filled and will ship on Monday.

    ShipSurance prevents this with their current 48hr policy. The result is that we have to hold these orders until Monday, not only making our workload higher but also delaying notification to the often impatient customers.

    A 72hr grace period would fix this issue for companies that are not open on the weekends.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. E-Bay Product Descriptions

    New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. More label and packing list sort options

    Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Printing Pick List

    Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Additional Sidebar Information

    Hello, i would love to have the ability to add additional information to products on the sidebar of the orders tab, under "item(s) ordered", specifically the shipping warehouse location.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  14. PICK LIST RANKING

    We have multiple warehouses.It would be great if our pick list starts from warehouse A in order A1-A2-A3,,,,A499 while preparing the orders.do the same thing more B1-B2-B3,,,, then,,B499 would be really cool,Unfortunately it starts with A103 or a different number instead of A1
    You can easily see this when you look at the photo.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. My Post Business account payment options

    Hi Guys,
    I'm using the My Post Business via the Ship Station.
    At the beginning of the integration process, I've been promised to have the 2 x payment options for the label purchase via the SS. First is the Credit card payment and the second is to be able to use your existing My Post Business account (30 days credit). What we are facing now, by using the only payment option available (credit card).is that the post office is not providing the invoices based on the credit card purchases. At the EOFY my accountant asking me where did I spent…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  User & Account Mgmt  ·  Flag idea as inappropriate…  ·  Admin →
1 2 46 47 48 50 Next →

Feedback and Knowledge Base