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  1. Option to assign which tray to use while printing through Shipstation.

    We print both labels and receipts on the same printer.

    Tray1 holds our regular printing paper and the MP tray holds our labels.
    The default tray system wide is Tray1.

    Can we have an option where we designate which tray is to be used while printing through Shipstation so we do not have to keep switching labels and regular paper in tray1 ?

    Thank you.

    17 votes
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  2. Calculate Total Package Dimensions Using Ordered Products

    A customer orders several products. Use the dimensions of each product to calculate the total cubic inches of the order. We can then use this information to choose the correct box size for those of us that use cubic shipping. Seems like that would be pretty simple to do!

    15 votes
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  3. Tracking support for LSO, DICOM, & UDS

    Please add tracking support for the following 2 carriers.

    LSO - https://www.lso.com

    Dicom - http://east.dicom.com/

    UDS - https://www.uniteddeliveryservice.com

    There may be some other carriers we use sometimes but if you don't support them, when we select "Other" in the drop down, you should give us the ability to add the tracking link manually.

    Thanks.

    0 votes
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  4. Channel Class in QuickBooks

    Channel Class in QuickBooks

    We track Profit and Loss by Class in QuickBooks, and the class is the channel, e.g., "Amazon." We'd like ShipStation to prioritize the ability to populate the "Class" Field at the product and sales receipt level.

    It's real useful to see the income statement broken down by Channel / Class.

    1 vote
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  5. Apply Shopify "Free Shipping" discount to the shipping charges ONLY.

    When you have a "Free Shipping"discount code in Shopify, the code is interpreted as a line item and is applied to the product total. Then the original shipping cost (pre-discount) is re-applied.

    3 votes
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  6. Return Email Message Template

    Please extend the email templates to also work for Return Email Messages. We'd like to be able to include fields from the order/shipment for Customer Name, Order Number, etc. Similar to Shipment and Delivery notifications.

    19 votes
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  7. We have 4 Couriers. When my customer asks us for shipping prices we would Like to be able to export shipping prices from the shipping calcul

    When our customer asks us for shipping prices we would Like to be able to export shipping prices from the shipping calculator in shipstation from all our couriers since we do not know if the customer is looking for affordable shipping, Fast shipping, or has a preferred courier it is frustrating having to copy every line everytime a customer asks for shipping price. Just On eBay we have this question asked several times a day. To have a simple way of offering this to them so they decide would save us a lot of time. We have 4 Couriers with…

    6 votes
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  8. Import ConditionNotes field from Amazon

    Currently ShipStation only pulls the Condition (New, Used) and Condition Subtype (Mint, Very Good, Good etc.)

    It would be nice to have ShipStation pull the ConditionNote element from the order datatype so that our custom listing comments can be printed on our packing slips.

    9 votes
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  9. UPS Exchange Shipping Service

    UPS are offering a shipping service for exchanging orders that is faster than any exchange procedure with regular shipping.

    Can be found in this link:
    https://www.ups.com/content/us/en/bussol/browse/ret_exchange.html

    Adding this shipping service to ShipStation will help managing exchanges and eventually will offer a much better shopping experience online when getting an item that doesn't fit you.

    Thanks

    1 vote
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  10. Shipments API filter by store

    Using the API it would be nice to be able to filter the Shipments by storeId. There is a report on the front end that does this I understand. But it would be nice to be able to filter in the API.

    http://docs.shipstation.apiary.io/#reference/shipments/list-shipments/list-shipments-with-parameters

    Some times we have clients that want to see the shipment report everyday. It would allow me to create a job to run and email that instead of someone manually doing it everyday.

    16 votes
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  11. Automate a shipment manifest to print every day at a X time for all carriers

    Automate a shipment manifest to print every day at a X time for all carriers for our records

    1 vote
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  12. Adding An Post (Ireland) and other European Carriers

    My company is opening a branch in Europe to better serve our customers there. Shipstation has been an invaluable asset here in the US, but unfortunately, does not integrate with any of the European carriers we need (specifically An Post out of Ireland).

    3 votes
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  13. Allow "same as outgoing" as BOX SIZE return label option in Automation Rules

    In the return label setting (not for automation) I am able to select "same as outgoing" for the box size. this only applies to one order at a time. Why isn't this an option for automation rule that serves the same function but can be applied to all orders (or domestic orders in my case)?

    I have to manually process the return label for every order (which is included in each box), as we use different box sizes depending on the product and size, so I can't pick a single box size for every order, as there is a huge…

    3 votes
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    Hi! Thanks for your feedback.

    While there is not currently this option, there are additional options to avoid manually updating the package type. When you set up these return label automation rules, you are able to set up a criteria to specify a specific package type. For instance, if you use different boxes based on order weight, you can add to the Return Label rule’s criteria “Order Weight is less than 8 oz.” etc.

  14. Add more ways to hold orders: For X hours, or for X day at specific hour

    Add more ways to hold orders

    Make it possible to hold orders for less then a day, say for 12 hours or for 0.5 days.

    Add option to hold order until X day at specific time. For example hold until tomorrow at 2pm.

    10 votes
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  15. Close label or batch window once printed to prevent same batch from being printed twice

    We have recently had some human errors with the same orders or batches getting printed twice. I think this can easily be avoided with a feature that closes the label or batch window when you press print.

    8 votes
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  16. add the ability to send customers the actual declared value on our custom template for our Shipment Notifications

    Would like to be able to send our international customers the actual declared value of the shipped item(s) on our custom template for our Shipment Notifications. International customers need to know the declared value before attempting to take delivery - so all the values match what is on record with customs. This could be done with a similar function to the already existing "SHOWCOST" function... something like "SHOWVALUE". thanks

    2 votes
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  17. USPS Hold for Pickup option for shipments

    Hold for Pickup is a USPS special service that delivers a package to a USPS facility where it can be picked up by a specified recipient. When the package arrives at the pickup location, the USPS will send an email to the recipient to notify them that the package is available for pickup. To obtain the package, the recipient must present a valid ID matching the recipient information on the shipping label.

    In version 10.0 and higher, Stamps.com Software supports Hold for Pickup.

    https://stamps.custhelp.com/app/answers/detail/a_id/1882/~/usps-hold-for-pickup

    I'd like to do that in shipstation

    23 votes
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  18. Commercial Invoice Content Types

    We sell books and educational materials overseas. We would like to have the drop down menu on "content types" on the commercial invoice default settings to include books and educational materials as our customers will pay less customs/duties with that designation. The "merchandise" option is requiring our customers to pay more in taxes and duties. Please help...

    2 votes
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  19. Put batch in the order that we scan the packing slip

    we use a scanner to add orders to a batch so that we may print all first class orders at once, then all priority orders at once, and all express orders at once, ect... The problem is that as they are added to the batch, shipstation puts the orders in order by age so newest to oldest. for a company like us who ships several hundreds of orders a day we need the batch to be in the order that we scan the packing slips. then when the batch is printed it would print in the order which we scanned…

    1 vote
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    Hi! And are you referring to when you view these orders within the batch view in the orders page in ShipStation?

    Or is this on the shipments page/when you print out the batches?

  20. UPS Canada to US

    I am looking to ship an order from Canada to US via UPS Ground and the error that I receive when I generate the multiple labels is "Package/ReferenceNumber is not allowed for this shipment" This is the first multi piece shipment I have done to the US through ShipStation. We use reference numbers for invoicing allocation purposes. Would you be able to allow/communicate reference numbers on multiple pieces from Canada to the US via UPS? Thank for any assistance.

    1 vote
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