Product Feedback & Fresh Ideas

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  1. QR

    Looking for QR code support. We currently add the clunky old barcodes to our packing slips and would be able to work much faster and more efficiently with QR. PLEASE!!

    4 votes
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  2. Mark as shipped only after it's scanned into the system

    Mark as shipped only after it's scanned into the system. Need an intermediate status of "Label Printed". We get hundreds of orders each day and have the labels printed immediately. It is not easy to figure out which ones have actually been shipped and which ones just have the label printed.

    31 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

  3. Order activity record for which user submitted Amazon FBA order

    Who shipped what via Amazon FBA?. I cannot believe this is not part of the activity history.

    1 vote
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  4. Add customs broker capability

    We sometimes have customers in Canada (when shipping through Fedex) who have their own brokers for customs clearance. It would be nice if we could add this information to their shipping information.

    12 votes
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  5. Ability to Mark as Shipped by custom carrier.

    Ability to Mark as Shipped by custom carrier. It will give opportunity to use ShipStation in any country.

    14 votes
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  6. Shopify Payment Method

    I need to create an automating rules base on the customer payment method like CC or PayPal.

    I use Shopify and it seem that Shopify does send you the info it just that ShipStation do not save this information.

    7 votes
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  7. Recommend shipstation dashboard can display all stores' sales.

    I recommend shipstation dashboard can display all stores' sales instead of top 5 store, so that's easy for us to see sales for each store.

    2 votes
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  8. Send Email Containing Order Details, Packing Slip & Ship Label to Supplier for Drop Ship

    We need to send suppliers an email containing a single (or multiple) order(s) details along with the packing slip and shipping label for drop shipping. A button on the Order's Detail pop-up window that says EMAIL TO would be helpful. It should contain a drop-down of the supplier and a check box to include the packing slip and/or the shipping label. This will save us time having to copy/paste the information from with ShipStation into a separate email message. Also the ability to CC to ourselves should be included.

    9 votes
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  9. DHL UK Integration

    Integrate DHL for UK customers!

    3 votes
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  10. Put carrier_code and service_code in ShipNotice

    The ShipNotice hook with the custom store integration passes Carrier and Service in the request, but not carrier_code and service_code. The latter would be more robust.

    1. You call the service "FedEx Ground©", but we call it "FedEx Ground" without the pesky © symbol. Sure, we could strip that out before matching on the name, but that's silly when...
    2. You require service_code in other API calls, such as creating a label for an order. So we need to store that service_code on our end anyway. Might as well match on that, as a code is much less likely to…

    3 votes
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  11. Shipwire integration with Walmart Marketplace; ShipStation's current order processing does not work

    I’m trying to automate shipping between the Walmart Marketplace and Shipwire’s warehouse which is where I’m storing my inventory. However, when I go to send the order to Shipwire, I receive this error message: "An item with the same key has already been added."

    Apparently, there is a problem with how ShipStation is reading the line item amount vs. SKU quantity and as of right now, your support team said there is no definitive timeline for when that will be fixed.

    For context, I was attempting to send and order with 3 units of the same SKU to Shipwire.

    I…

    2 votes
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  12. smartpost

    Please support FedEx smartpost return labels. Thanks

    10 votes
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  13. Option to assign which tray to use while printing through Shipstation.

    We print both labels and receipts on the same printer.

    Tray1 holds our regular printing paper and the MP tray holds our labels.
    The default tray system wide is Tray1.

    Can we have an option where we designate which tray is to be used while printing through Shipstation so we do not have to keep switching labels and regular paper in tray1 ?

    Thank you.

    17 votes
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  14. Calculate Total Package Dimensions Using Ordered Products

    A customer orders several products. Use the dimensions of each product to calculate the total cubic inches of the order. We can then use this information to choose the correct box size for those of us that use cubic shipping. Seems like that would be pretty simple to do!

    15 votes
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  15. Tracking support for LSO, DICOM, & UDS

    Please add tracking support for the following 2 carriers.

    LSO - https://www.lso.com

    Dicom - http://east.dicom.com/

    UDS - https://www.uniteddeliveryservice.com

    There may be some other carriers we use sometimes but if you don't support them, when we select "Other" in the drop down, you should give us the ability to add the tracking link manually.

    Thanks.

    0 votes
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  16. Channel Class in QuickBooks

    Channel Class in QuickBooks

    We track Profit and Loss by Class in QuickBooks, and the class is the channel, e.g., "Amazon." We'd like ShipStation to prioritize the ability to populate the "Class" Field at the product and sales receipt level.

    It's real useful to see the income statement broken down by Channel / Class.

    1 vote
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  17. Apply Shopify "Free Shipping" discount to the shipping charges ONLY.

    When you have a "Free Shipping"discount code in Shopify, the code is interpreted as a line item and is applied to the product total. Then the original shipping cost (pre-discount) is re-applied.

    3 votes
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  18. Return Email Message Template

    Please extend the email templates to also work for Return Email Messages. We'd like to be able to include fields from the order/shipment for Customer Name, Order Number, etc. Similar to Shipment and Delivery notifications.

    19 votes
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  19. We have 4 Couriers. When my customer asks us for shipping prices we would Like to be able to export shipping prices from the shipping calcul

    When our customer asks us for shipping prices we would Like to be able to export shipping prices from the shipping calculator in shipstation from all our couriers since we do not know if the customer is looking for affordable shipping, Fast shipping, or has a preferred courier it is frustrating having to copy every line everytime a customer asks for shipping price. Just On eBay we have this question asked several times a day. To have a simple way of offering this to them so they decide would save us a lot of time. We have 4 Couriers with…

    6 votes
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  20. Import ConditionNotes field from Amazon

    Currently ShipStation only pulls the Condition (New, Used) and Condition Subtype (Mint, Very Good, Good etc.)

    It would be nice to have ShipStation pull the ConditionNote element from the order datatype so that our custom listing comments can be printed on our packing slips.

    9 votes
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