Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Global Express/ Global Express Packet/Global Express Envelope

    Add integration support for the following Parcelforce services:

    Global Express/ Global Express Packet/Global Express Envelope

    1 vote
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  2. Line Item Export weight item with pounds

    Line Item Export Value, trying to export item weight, however, it only allow to convert to oz , my product is 55lbs , which comes up to 880oz. We need to import lbs data to our shipping carrier system. This is very inconvenience which we have to convert back to pounds every time. Please add a field that able to export as pounds not just oz.

    2 votes
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  3. Report that shows orders ship in ShipStation, Mark as Ship, and update by Channel from awaiting shipment to Shipped

    Currently you cannot get 3 of them in one screen for a specify shipped date.
    You can get regular shipped order and Mark as Ship order under Orders menu> Shipped section then choose a range of date then export order(ltem lines )
    Once exported there is a field for shipped orders only missing those orders updated by Channel

    If shipped date was available to filter and result include those updated by channel update would be perfect.

    1 vote
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  4. The ability to ad carriers for freight.

    It would be nice to ad our LTL Carrier to our list of carriers. You do a nice job for ground but fall way short for anyone using LTL freight. Even if it was an option for our developer to write a script it would be worth while and would not jam your team up. Please make an option to ad your own LTL carrier with an open API that will feed information back and forth. Thanks.

    5 votes
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  5. Auto Print label in Scan to Print

    It would be great to have an option to auto create/print the shipping label once an order is entered in Scan to Print. We use packing stations and would like the packers to be able to scan the order, and a shipping label is printed right away without the extra step of confirming the print. Each station packs a few hundred orders a day, so having the extra step of confirming the print slows down our efficiency alot.

    5 votes
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  6. Default printing Packing Slips per store.

    As a 3PL, we have a client that only has 2 sku's . We group the orders by Skus, then create batches. The batches could be hundreds of orders, but all the same configuration (Sku 1, Sku 2, or both). So there is no need for packing slips here. We have other customers that have multiple skus and configurations, so packing slips would make sense. It would be nice to set the default on printing packing slips per store so that we don't have to turn it on and off depending on which store we are going to fulfill.

    3 votes
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  7. Merged orders results in an inactive order that is not reachable via API

    When you merge 2 orders, one order ends up inactive. The surviving order has a advancedOptions.mergedIds array with order IDs that are not reachable. Asking for them gives you a 404. There should be a way to query an inactive order.

    1 vote
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  8. 3 votes
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  9. Automation Rules with "OR" criteria

    Allow for "or" in automation rules. You currently have to create multiple rules instead of one rule to accomplish the same thing.

    For example, I want to flag all express shipping.
    There are three ways this shows up: If the shipping service contains "Next", "Express", or is mapped to a particular express service.

    I want the automation rule to tag orders that meet any of these criteria. Its not the end of the world, but to do this, I had to make three separate rules.

    4 votes
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  10. The ability to bulk "Mark as Paid" in awaiting payment VS marking one order at a time.

    The ability to bulk "Mark as Paid" in awaiting payment VS marking one order at a time.

    1 vote
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  11. Allow Custom Reports or Exports to be pulled via API

    Right now, among other things we have a custom export set to pull Shipment - Package count. We can see that info in ShipStation on the order details and also on the shipment summary tab, but that information is currently not available via Shipment API call. If that can be either added to the output or if we can somehow are able to call custom exports via API calls that will be awesome. Thanks!

    14 votes
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  12. amazon transparency

    Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.

    More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510

    8 votes
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  13. Creating a label

    Being able to have a email autoatically sent EVERYTIME we create a label. For example, when we want to do an exchange, we have to search in our client database and find the one we're looking for and then create a label that isn't attached to any order. in that case, we have to email that custumer personnally to tell them that the exchange package is being sent and give them their tracking number.

    So, what we would want is that everytime a label is created, wheather it's attached to an order or not, an automatic email is sent (like…

    3 votes
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  14. Use customer's first name only

    Add a Field Replacement option that lets you use your customer's first name instead of their first and last. It looks more personal and other companies are doing this already.

    4 votes
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  15. admin@normarh.qc.ca

    Could you add XML files format option for order exportation.

    4 votes
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  16. automation

    Can you please make an automation rule with the criteria of tracking information updated so that I can automate a rule that will copy tracking information from one order to another.

    3 votes
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  17. customs labels printing on 8.5x11

    Hello, I previously used Auctane for shipping through ebay. When I have an international package that required customs forms Auctane would automatically format those forms to 8.5x11 paper. Since the old partnered software was able to recognize and separate the forms what cant Shipstation separate these forms so they don't all print on labels. this just wastes my time and labels not being about to separate and print them on different formats. Please help!

    Thank you

    Trevor Cechman

    1 vote
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  18. Add auto-funding trigger from mobile app

    We use the mobile app at the warehouse to generate labels. The auto-funding feature does not initiate from there so when the funds are low the fulfillment is halted until we can get to a computer at an office location. Ideally the mobile app would also trigger a fund transfer when necessary to support label creation.

    1 vote
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  19. Need ChannelAdvisor Child Sku Title on order and packing slips

    We have many products with variations and just moved to ChannelAdvisor. Now, on our orders and packing slips, we only see the sku and "parent" name. We want to see the sku and "children" names. For example, we now see: Nylon 6" belt. We want to see Nylon 6" Belt Size Small. Someone enabled order details for our account and we now see 60+ lines of details for the sku including meta data and category information. There must be a way to only include relevant information to pick the order, like size, color, etc. File attached to illustrate.

    Thanks.

    1 vote
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  20. Automatically fill city and state with postal code

    When filling in the postal code automatically fill in city and state. When entering data in a manual order every keystroke helps if you have to enter multiple orders.

    2 votes
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