Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Accurately Update Split Orders

    When we have single orders fulfilled by multiple vendors, some offsite. When an order is being fulfilled onsite via shipstation and there's another vendor fulfilling an order that will be updated from shopify, shipstation never accurately updates the remaining part of the order. This causes us to have to go back through all the shipped orders and manually update shipstation to clear the queue.
    PLEASE MAKE THE SOFTWARE UPDATE ACCURATELY FROM SHOPIFY

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Integrate Hermes Next Day Delivery to Carrier Services.

    Current the only option is for the 3-5 day services and given that we send a majority of our stuff via next day delivery it doesnt work for us. Would be great if you could add all the services offered by hermes!

    Thanks

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Addition of Shipsurance to the UK accounts

    Shipsurance Is available to the US and Canada . But as a seller selling to the US and back , this service is important. Also I sell vintage or second hand items . The value of this is different to new items . It if it sells for £400 , it’s worth £400 anywhere . Hence in insurance you want that back and Shipsurance offers that . This applies to antiques , art , clothes , jewellery etc . It’s a big market on the selling internet .

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Show Thumbnails in orders grid! Small image should be an item that can be added in the grid!

    I come from a different platform, recently switched to shipstation for several advantages, but the most annoying issue with ShipStation is that the orders grid does not shows a small image of the item.

    I know you can show the order details on the right and there is a thumbnail there, but it would be great if a thumbnail was appearing on the orders grid.

    Think of it like how eBay display search results when you search for an item: it shows a grid/list of items, first think you see on the left of each raw is a thumbnail......................... thanks!

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. View Sku's option instead of Descriptions

    can we have option to display sku's instead of or with (Check Box or something) the descriptions. We have items with the same description. so its hard to tell what it is.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. klayvio

    an integration with Klaviyo for Order Shipped, Order on its way, Order Delivered would be ideal

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Remove "Powered by Shipstation"

    Can we have the option to remove Powered by Shipstation from our branded page

    2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. DPD Local Live Estimated Shipping Rates

    Would be great if we could use the rate calculator for DPD Local and see live rates based on the package being shipped.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Use drop point option for Sendle in Australia

    Currently the only Shipstation Sendle option is pickup. Would love to add the Sendle drop-point option.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Create a pickup order fulfillment option for Shopify in Shipstation. Manually marking as shipped does not work adequately

    Currently, when a customer purchases an order in Shopify and selects "pickup" as the delivery method, there is no good way to fulfill that order from Shipstation. In Shopify order admin, when you select that a pickup order has been prepared, the customer receives an email stating "Your order is ready for pickup". However, in Shipstation, if you manually mark the order as fulfilled, using Other Actions-->Mark as shipped, and you uncheck the "notify customer" box, the customer still receives an email from Shopify (not Shipstation), stating that their shipment is on the way (see attached screenshot, this was an…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Customer Reporting Needs Improvement

    You need better reporting, what you have now is seriously lacking. Being able to ship and send out our packages is only a small part of our needs. You really need to enable much better reporting capabilities, or exporting tables capabilities. the owners of our company are having IT look for another solution going forward just because we can't run any meaningful reports.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. scan to verify - create new option for backordered items

    Scenario: picker is scanning product in and gets to a line that is out of stock. There is no way to move forward and mark the item as backordered, or save the verification process mid step. you can skip the line and scan everything else in, but there is no way to ship the order from that screen without verifying the backorder, which for us means we picked it. if you leave the order partially verified at that point all of your previous verification disappears. So we would like to either have the ability to have a done button at…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Scan UPC to bring up Order and print label

    I would like to be able to scan a upc to bring up order information and to print a label through this way.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. A Bundle Feature (multi-item sku)

    I sell a product that is a pack consisting of 11 items. Those 11 Items are not sold separately but are sold together as a pack. It would be great to have a bundle feature where I can have my packing slip include a break down of the items shipped. Sometimes items within the pack may be shipped separately and a packing slip to show the breakdown would be great.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. quickbooks online

    Have shipstation automatically import orders or push orders to quickbooks instead of having to login to shipstation to hit the import button. At least an option to have this feature automated.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Logic Rules for Return Eligibility

    Our return policy is: return for full refund within 14-days, but no bathing suits, bike shorts or products purchased at 30% off or more. The returns program should have logic rules to accept or deny these requests automatically.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Recommended Products for Up sell Opportunities on Branded Tracking Page

    You already integrate with Shopify, etc and have the products and qty - let's show some best sellers on the Branded Tracking Page.

    2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Curb side / in store pickup status relayed to customer.

    Update the customer on the status of their curb side order. When it's been picked, built, ready for pick-up, etc. Same workflow as shipped orders.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Brand Column

    Ability to define a 'Brand' for the product. Makes it easier to distinguish what each product is. It would be great if these were pulled in from Shopify, etc.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Scan Kit Items

    We offer several products that are kits. They include two or more of our SKUs to make up the kit. When we go to scan the kit SKU, there needs to be a function that allows certain SKUS to come in as an umbrella that can be “Verified” by scanning all dependent components.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base