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  1. "Company" should be a field in Advanced Search

    For B2B companies, having "company" in advanced search is almost a requirement. Often times the person calling does not have the name of the person that ordered last, making it impossible to find a previous order.

    1 vote
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  2. Back Market Integration

    Back Market (based in France) is a selling platform for consumer electronics. They have a US page were you can include their API integration.

    1 vote
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  3. Ship from location defaults to store I am shipping from

    I have several stores and would like to know if there is a way that when I click on an order it automatically shows its being sent from that store. Many times I forget to change the ship from location and the store the item was purchased in shows ( to the customer ) it was sent from a different store/location.

    2 votes
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    Hi, thanks for sharing! You can do this by using automation rules.

    Head on over to settings and then automation rules. You’ll set up rules to say “If the store equals… then set ship from location”.

    This way, every time an order imports from a specific store, your automation rules will automatically set that up for you so you don’t need to do it every time! If you have questions, please reach out to our folks here at support@shipstation.com

    or take a look at our help article here: https://help.shipstation.com/hc/en-us/articles/360004016752

  4. Netparcel.com shipping integration to save on parcel shipments

    NetParcel shipping integration with ShipStation to save everyone on shipping costs with all the couriers instead of having to negotiate rates directly with couriers. This has changed the game for our business for shipping parcels, especially to the USA and I still use it, it is a pain having it not integrated. I hope others get on board with this and vote!

    3 votes
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  5. Button for mapping address location

    Im going to sound lazy when I say this , but can you add a button next to the address that will link directly to a map software. Google earth would be great. I use this often to be sure that if someone orders and provides a Postal address that they truly do have a mailbox or mail slot. Actually looking at the satellite view helps immensely with making sure the address is correct. I understand I can copy and paste but a little button would be O so cute!
    Thank you !

    1 vote
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  6. Customer overview, Canadian map.

    Customer overview for Canadian users shows the USA map only. Maybe have a Canadian map alternative for us Canadians to use. This information is always helpful to see which province is doing best and to work out shipping costs etc.

    9 votes
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  7. Taking a picture of out going order

    Many times, I send multiple items out in one package and occasionally I get customers that say they didn't receive it . In most cases I concur that I may may missed an item, but others I suspect they are fibbing. Id like to have the ability of snapping a picture of the items I am sending prior to packing. Perhaps, there could be a button on the order screen that snaps a picture / small video clip of the products being shipped. This picture can either be sent to the customer or kept private. If its sent my the…

    7 votes
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  8. ChitChats + ShipStation

    Please add ChitChats to the list of carries in the "mark as shipped" options to have a direct link to their tracking page in ShipStation confirmation emails.

    https://chitchats.com/tracking/*****tracking number****

    A full integration would be wonderful in the future, but this would be a good start for Canadian stores using their fulfillment service.

    Thank you!

    3 votes
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  9. Delivery time feature

    I would like a feature that shows when you need to deliver the package depending on the speed the customer pays for. On the order in ship-station you can see the ship by date but I need to know what day we have to delivery it by. This will save time when shipping. Currently we need to go to amazon to confirm the time.

    1 vote
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  10. Add funds button color

    Would like the "add funds" button to be a different color - red works. We add in blocks of large funds to make it easier for accounting department. They get upset at small adds. Sometimes while flying through orders we don't notice we're also adding funds and not only shipping because the button color is the same.

    1 vote
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  11. label format switching

    We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

    1 vote
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  12. printing hotkeys

    Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

    When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

    1 vote
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  13. The 'Mark as Shipped' form needs a few more 'carrier' options

    We need two more carrier options in the Mark as Shipped form drop down list:

    1) Will-Call Pick-Up (or Customer Pick-Up)
    2) Local Delivery ( or delivered by our company)
    3) Freight or LTL

    3 votes
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  14. Allow 'Or' logic, case statements, and 'in' lists for automation rules

    Automation Rules need to be able to use 'Or' logical conditions, case statements, or inclusion lists.
    For example.. to assign a specific carrier/serivce option for ground shipments, we almost exclusively go by weight. And then map the different sales channels' versions of what 'ground' means.

    It would save alot of redundant rules to be able to add these logical conditions to this.
    whereby we could then do this in just one rule, instead of many redundant rules.

    if weight > = 16 oz and
    (requested service = 'Free Shipping'
    or requested service = 'Std US D2D Dom')
    then {do this…

    1 vote
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  15. Negative Inventory

    Allow stock level to fall below zero. This will help accounts where shipments are still allowed for zero inventory items and will account for the items which shipping labels have been create for.

    1 vote
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  16. Different automatic Cut-Off times

    I'd like to be able to set different cut-off times for each carrier. To make life easier for our USPS carrier I print out the end of day for him so he has a lot less to scan. But if I don't continually change the shipment day on orders I pack up after he leaves, then those orders aren't included in tomorrow's end of day sheets.

    3 votes
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  17. Chronological Pick List

    I would like my shipping team to pull and ship items in the order of which they are received.

    Please add the option "Order Items By: Age"

    Furthermore, it would be great if the pick listed printed in the exact order of the way you configure the awaiting shipments.

    1 vote
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  18. Track Value of Inventory

    I'd like to see a way to value my entire inventory for reporting purposes. Just a simple report that can take the input value of every item times the number of items and report how much your total inventory is worth.

    1 vote
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  19. Deduct Inventory for imported FBA orders.

    I sell via Amazon FBA, eBay, and my own website. I have all the orders piped into ShipStation so I can see all the data in one place. I'd like to be able to track my entire inventory though SS but the FBA imported orders don't deduct from the inventory numbers, even when I use channel specific SKUs, Store Aliases, and an FBA specific warehouse to deduct from.

    After talking with customer support, I'm told this is because FBA orders are imported as already shipped. Whereas if they came in as "Awaiting Shipment" I could get them to deduct from…

    1 vote
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  20. Add "Package" as a mappable field for CSV order uploads

    Add "Package" as a mappable field for CSV order uploads

    1 vote
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