Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Remove Recaptcha Verification at Login

    We've been experiencing the Google recaptcha verification puzzles every time we login which averages 5+ times a day. Each time taking 15-20 secs. From a customer support chat the overall conversation conveyed this is how it is. Is ShipStation experiencing a high number of bot traffic signing in to want a recaptcha?

    7 votes
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    2 comments  ·  User & Account Mgmt  ·  Flag idea as inappropriate…  ·  Admin →
  2. Translate the dashboard/admin in French

    It would be great if there was a setting in the User Profile to see the administration part of ShipStation in French. Along with all the different parts available for admin and customers.

    3 votes
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    0 comments  ·  User & Account Mgmt  ·  Flag idea as inappropriate…  ·  Admin →

    ShipStation has added multi-language support (for Spanish and French, with more languages to come) in the new layout (formerly called V3).

    Just go to the profile icon in your account and choose Language (you can also set the language in the log in screen). You can then select which language you’d like to use. This setting is user specific and will remain even when you log out and back in, until you change back to a different language.

Feedback and Knowledge Base