It is frustrating not to be able to select a default shipper when looking at the rate browser (using the calculator tool). Would love to have our most used to show up first. - Thanks1 vote
Please can a default phone number be added when creating labels through Parcelforce
At present - we cannot bulk create labels as we have to enter every order through shipstation and add a string of zero's if this field is not filled by the customer
Shipstation is the only platform that is requesting a phone number before the label can be created1 vote
It would be great if we can have a feature wherein the sender's email address is used as default to receive notification when a shipment has been delivered, failed delivery, awaiting for collection so it can be avoided being returned to the sender. It is very time consuming when checking each shipment status.1 vote
As you have the scan to pack feature, it would be great to have a paperless picking feature where item status is updated while picking in specific batches.
Ideally, if we can also add or confirm inventory while picking (seeing inventory on hand) while picking, it could help with inventory accuracy.1 vote
Shipstation allows for a shipping labels to be generated when an address is not complete (apartment/suite #'s not put it). This does place the yellow alert triangle but can sometimes be missed when batch shipping. FED Ex passes on an $18.00 correction fee to us when this happens.
There needs to be some filter that will not allow the label to print at all if the address is not complete. I understand you can put an order on "hold", but that moves it to an entirely different category. When you have multiple employees shipping orders simplicity is the key.1 vote
Is there any way that ShipStation can let customers add theirt own couriers? We ship internationally and we are having to use the "other" courier dropdown and when we push to Shopify this does not let our customers track their order.
If adding additional couriers is an issue is there any way that we can specify the tracking URL for the "other" courier so we can send them to a generic tracking page like trackdog.com etc so that customers can track their parcels?