Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. onbuy

    Hi guys,

    We've recently enrolled with a new marketplace called Onbuy which we are really excited about as an alternative to Amazon since they really champion independent sellers and don't try to catch them out every 5 minutes! But at the moment we have to upload everything manually via csv as we can't integrate shipstation. So would love to see a connection created soon!

    23 votes
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  2. DHL ecommerce without endicia

    DHL eCommerce Direct Integration to ShipStation.
    DHL offers significant savings over usps first class.
    It would be great to see DHL eCommerce integrat directly in ShipStation!!!
    As of now you need to set up an Endicia account for the ability to use DHL eCommerce in ShipStation.
    And not to mention you have no way to see your DHL ecommerce rates because the label is being processed via Endicia.
    Last but not least the labels for DHL eCommerce printed via Endicia are ugly and cannot be customizable the SKU will print in really small size on the top right of label.

    10 votes
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    ShipStation has completed the technical integration to the DHL eCommerce V4 new API specification. This integration will stand alone and no longer require an Endicia account.

    However, our partnership required a new business agreement to be executed before we could launch the new DHL eCommerce V4 API to our users.

    Currently, the DHL eCommerce agreement is in legal review pending signature by both parties. We expect to have the agreement completed before the DHL eCommerce imposed deadline.

    Since the technical work is done, we will be able to launch the new v4 API integration very quickly for all our users once the agreement is executed.

    Thank you for your patience!

  3. Intergrate Shipstation to Show real time quotes for Big Commerece

    Integrate Shipstation into Big Commerece For real Time Quotes for
    UPS
    UPS Freight
    Fed Ex
    Fed Ex Freight
    USPS
    DHL
    basically any account already available for quotes in Shipstation and with ability to add modify services offered and Shippers.

    6 votes
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  4. Charging customers the correct amount using Shipstation API in E-commerce CMS integrations

    One of the problems with international shipping (even domestic shipping) is charging our customers the correct amount for shipping costs.

    While Shipstation allows us to calculate the costs for shipping, there is no way to charge our customers the correct amount, but it seems Shipstation has a solution to this problem that they're not utilizing.

    Shipstation has a developer API that allows developers to get information such as shipping rates, but this isn't being used in any of the integrations.

    Link: https://www.shipstation.com/developer-api/#/reference/shipments/get-rates

    If they implement this into their integrations for e-commerce CMS's such as Magento & Opencart, customers will be…

    3 votes
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  5. Shopify Shipping Rates

    To have real-time shipping rates available for our customers in check-out, shopify has everyone register with USPS web tools api. There is also an easy ship option to pull through pricing. I'm really actually surprised that shipstation hasn't done this yet. It'd be nice to have our shipping costs from shipstation reflected for our customers in checkout, either with an api or something.

    3 votes
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  6. order number on eBay AU

    Recently eBay Australia have changed their order number format from ##### to ###-####-#####. And shipstation doesn't seem to pick that up.
    Does anyone have experienced this issue?
    Different order numbers in eBay and in shipstation would make it difficult for some users to operate their businesses. Shipstations doesn't seem to have immediate resolution to it.
    Anyone got fix for this?

    1 vote
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    Thank you for your feedback!

    ShipStation is integrating with eBay’s new Fulfillments API, which will use the new eBay order number instead of the sales record number. But there are a few things to know about this new integration.

    It is currently available for new ShipStation accounts (the old method of connecting to eBay has been deactivated for new accounts as well).

    It will soon be available for existing ShipStation accounts. If you currently have an eBay store connected to ShipStation there will be a migration process you must follow to use the new integration. We are building a migration guide that will be available when the new integration is enabled for existing users in the coming weeks.

  7. Upcharge or Additional Fee

    When integrating ShipStation to an ERP system, you might want to charge your customer an extra handling fee above and beyond what the carrier is charging. Example a 5% upcharge or a $5 fee per shipment.

    1 vote
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    We have recently released a feature called In Cart Delivery Options that may address what you are asking. It allows users to create the delivery options their customs see during checkout and adjust the shipping price by a dollar amount or set % from the rate provided by the carrier for that service.

    This feature currently works only with certain selling channels (Shopify, BigCommerce, and Magento), but we are expanding to more channels throughout the year.

    If you have a specific ERP system in mind that is not on our current roadmap, we may be able to refer you to a solution provider that can leverage ShipStation’s API to build a custom solution for you.

  8. mercado libre Integration Partnership

    We are selling in the US in many marketplaces,
    In Mexico on Amazon, and Mercado Libre, we need ASAP the integration with Mercado libre, hope the ETA will be really soon.

    1 vote
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