Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Select Cheapest Service

    i would like shipstation to be able to choose the cheapest shipping method for each order that comes in. currently, i use UPS & USPS and i have to manually select between the 2 services to see which one is cheaper. this process is very time consuming and needs to be done on an order by order basis. i would like shipstation to automatically upload the cheapest shipping method so i can print all the labels at once.

    434 votes
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    We are currently working on a feature that displays the best way to ship (either based on best price or fasted delivery time). The goal is to show the best way to ship across all of your connected carriers.

    The next phase of this feature will include automation options. We’ll update this post when the development work has begun.

  2. amazon transparency

    Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.

    More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510

    60 votes
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  3. Realtime Carrier Rates

    Provide Real Time Carrier rates for eCommerce integration - or provide UPS/USPS/FedEx credentials so we can use 3rd party plugins to pull the rates.

    41 votes
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    ShipStation has started work for certain selling channels (currently Shopify, Magento, and BigCommerce, with more to come) that allows the carts to display rates pulled from shipstation during the customer checkout process.

    This feature is currently in its Beta phase for accounts based in the US. Please review our help article for more details: https://help.shipstation.com/hc/en-us/articles/360046301731-Send-Rates-to-Store-Checkout

  4. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs

    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.

    2. FedEx: $12, UPS $12.50, USPS $11.50

    3. Order # 1234567 automatically gets assigned to USPS Priority…

    40 votes
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  5. Add Dicom Integration

    Please connect dicom and Canpar for Canadian customers!

    21 votes
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  6. The ability to ad carriers for freight.

    It would be nice to ad our LTL Carrier to our list of carriers. You do a nice job for ground but fall way short for anyone using LTL freight. Even if it was an option for our developer to write a script it would be worth while and would not jam your team up. Please make an option to ad your own LTL carrier with an open API that will feed information back and forth. Thanks.

    11 votes
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  7. Integrate postmates and uberrush

    Integrate local couriers like Postmate and UberRush. We use these on occasion but not enough to justify our own integration

    Having within ShipStation would add alot of value for us though.

    7 votes
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  8. Integrate with MercadoLibre

    Please. Integrate with mercadolibre.com.mx in Mexico.

    Thank you.

    1 vote
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Feedback and Knowledge Base