Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. USPS Express Mail Postage Refund for Late Shipments

    I know this is a longshot due to the way USPS works, but it would be a huge time saver to be able to request a postage refund for late Express Mail shipments directly from ShipStation.

    I know USPS is trying to make it difficult for shippers by making us personally go down to our local Post Office and fill out a form that isn't available online (for this reason, I'm seriously considering removing Express Mail as a shipping option for our customers and just making them choose FedEx).

    I'm hoping that if shippers start demanding an easier way to…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. leave at door - Purolator

    Add the Leave At Door option in the Label for Purolator. We sign a contract with them that all of our order are left at the door but we cannot select the option in shipstation

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Support GetEligibleShippingServices via the API for the amazon_shipping carrier

    When using the amazon_shipping carrier for merchant-fulfilled Prime, there doesn't seem to be a way to get a list of the services that meet the two-day eligibility requirement: shipments/getrates returns an error because it's not associated with an Amazon order. It'd be nice if shipments/getrates could be upgraded to support this call in the context of an order, or if there was an orders/getrates endpoint that would return rates for a given order. This way, we could see what services are actually available, akin to the GetEligibleShippingServices call in Amazon MWS.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @Nicholas, thank you for bringing this up! Currently, we’ll show you all the services but if you go to the rate calculator you’ll be able to see which ones are applicable.

    If you’re looking at the order details window, there is a button that says “Send to Calc”. This’ll send the postal code, weight, and size (if you’ve entered them) to the rate calculator to show you available services.

    If you’re looking at the order from the sidebar and grid, there is a calculator icon next to the Ship from field that will do the same thing.

    Hopefully this will help you while we wait for other users to chime in.

  4. Shipment Auditing

    Create a way to allow us to "Audit" our shipping carriers (UPS, FedEx) by allowing us to input our carrier agreements, monitor the shipping costs billed, etc.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi! And just to help our product team get a better idea of the idea you’re suggesting, how would you like to see this implemented?

    What all information specifically would you like to be able to view on this?

  5. uber

    an integration with uber rush would be fantastic

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Pressero integration

    You really need to add an integration to Pressero. I along with many many users in the print industry have no easy way to ship out orders. This integration would be extremely helpful for completing the shipping process. Currently the only way is by manually creating labels. They are the "Leading" for Web 2 Print software for the entire printing community. It should be an easy integration since they also connect with Zapier. You can check them out at http://www.pressero.com

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi, thank you for your feedback on Pressero. While we do not currently have a native integration we do have an ecosystem of solution partners who may be able to help. For more information please complete the integration request form and we will have someone reach out to learn more about your integration needs. https://hubs.ly/H0xYDKj0

  7. usps pick up confirmations

    Sorry If I have posted this multiple times. USPS supplies a pick up confirmation number when you schedule a pick via USPS.Com or Stamps.com. This number is requested when you call the post office to inquire about pick ups. This is very useful. Currently Shipstation does not supply this

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Add TagIDs to the Post data for Custom Stores

    We have TagIDs set up within station, and we've added a Custom Store Integration to interface with our other site.
    However, we are unable to send TagIds with the XML for the order in the post data.
    It would be nice if TagIDs were one of the fields that could be sent in the Custom Store Integration XML.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Add Speedee Delivery as a shipping option

    Please add Speedee Delivery as a shipping integration! All of our shipping is equally between UPS, Speedee, and USPS.

    107 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for bringing this up! If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to SpeeDee Delivery and expressing your interest in an integration to help expedite this process.

  10. Improve Walmart Integration

    The walmart integration does not set values for email, customer ID, or payment method. While those fields are not necessary to ship the order, we pull all shipments out of shipstation via the API to import into our financial system of record (Netsuite).

    If no customer ID is provided by walmart, use the internal shipstation customer ID so it's not null.

    If no payment method is supplied by walmart, hardcode something like 'walmart'.

    Email address would be nice to ask walmart to provide. Ebay and Amazon provide it.

    thanks

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Include Shipment weight in Post data for custom store

    Include Shipment weight and/or actual weight in xml Post data for custom stores

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. API - Allocate/Deallocate

    The API should allow us to allocate/deallocate orders. I use the API to put orders into the system and until they are shipped, my inventory levels are not decreased, so I have no idea how much stock I have until I manually go allocate each order. We ship on a specific schedule, so because we don't ship every day, I always have outdated inventory information unless each morning we manually go and allocate orders.

    Seems simple enough to add as the UI does have an API call that does this very easily. Thanks!

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Allow Cart Attributes to be Mapped to CustomFields (Shopify)

    Allow specific Shopify Cart Attributes to be mapped to ShipStation's CustomFields. This would need to be based on the key of the Shopify Cart Attribute. For instance, the Cart Attribute with the key of "date" might be mapped to "CustomField1".

    Cart attributes are Shopify's primary extensibility point for individual orders, allowing app, theme, and shop developers to add custom properties to an order:

    https://help.shopify.com/themes/customization/cart/get-more-information-with-cart-attributes

    CustomFields (e.g., CustomField1) are the analogous concept in ShipStation:

    https://help.shipstation.com/hc/en-us/articles/205928478-ShipStation-Custom-Store-Development-Guide#4a

    ShipStation currently imports Shopify Cart Attributes as part of the [Notes From Buyer] field. ShipStation, however, does not allow Shopify Cart Attributes to be mapped to…

    89 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Filter "Hidden" Line-Item Properties from [Item Options] (ShipStation)

    Line-items properties in Shopify typically represent item options, such as special instructions (e.g., the text for an inscription). These are automatically imported to ShipStation as part of the line-item's [Item Options] field, which can optionally displayed on Packing Slip Templates.

    Sometimes, however, these are used for internal communications between e.g. Shopify apps. To support this, Shopify themes have a built-in convention where line-item properties prefixed with an underscore (e.g., _internalOption) are hidden from the customer:

    https://help.shopify.com/themes/customization/products/get-customization-information-for-products#hide-line-item-properties

    Unfortunately, while these will be hidden on Shopify, they will be displayed on packing slips as part of the [Item Options] property (alongside valid…

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Third party billing option for Purolator

    It would be great to have a third party billing option for Purolator

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. SellerCloud

    Please add integration with https://www.sellercloud.com/

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi, thank you for your feedback on SellerCloud. While we do not currently have a native integration we do have an ecosystem of solution partners who may be able to help. For more information please complete the integration request form and we will have someone reach out to learn more about your integration needs. https://hubs.ly/H0xYDKj0

  17. Zoho Inventory Integration

    Hi
    We've been on shipstation for many years now. We're moving into the wholesale business, and need to use Zoho for our CRM to best prospect and manage accounts. We need transaction data back to Zoho so we can see how accounts are trending, etc. Anyway - we're using Magento as our front-end, but Zoho Inventory for our ERP (and it talks to Zoho Books, and back to CRM and to Support - yada....) All in, we'd like to be able to book Sales Orders in Zoho Inventory (instead of Magento) and SHIP from Zoho Inventory. This is all a…

    134 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi, thank you for your feedback on Zoho Inventory. While we do not currently have a native integration we do have an ecosystem of solution partners who may be able to help. For more information please complete the integration request form and we will have someone reach out to learn more about your integration needs.https://hubs.ly/H0xYDKj0

  18. Import Amazon.ca FBA CA (Canada) orders. [like we can now with Amazon.com FBA (USA)]

    Hello, for Amazon.com there is an option for:

    "Import FBA Orders
    These orders will be visible in “Insights” and either “Pending Fulfillment” or “Shipped” based on their status. Note: FBA orders will count towards your plan volume."

    When will this ability be available for Amazon.CA ?

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. DHL eCommerce - Canada Integration

    Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible.
    Can we get this implemented?

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you for bringing this up, @Nicholas and thank you for adding your votes and comments @everyone!! We’ll keep this in mind and would like to see more interest from other users before we pursue this partnership.

    If you know or meet other users who are also interested in this, please send them here!

  20. Allow delivery to UPS Access Points

    http://compass.ups.com/new-ups-access-point-locations/

    Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for your comments and feedback everyone!
    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
    Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

  • Don't see your idea?

Feedback and Knowledge Base