Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Shipstation sync error

    Currently when shipstation syncs transactions with Quickbooks, whenever the sync date is shows up as the transaction date of the order date on Quickbooks, which is obviously not correct. The transaction date should be the order date or shipped date. Also the orginal order number isn't showing correctly on Quickbooks either, instead its showing some random number starts with SS-4??

    1 vote
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  2. We'd like to use FedEx Economy Freight in US

    We only have access to 1/2/3/ Day and Overnight.

    1 vote
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  3. International Shipping Carrier Integration - Aramex

    It would be great if you can add more international carriers that we can use. Aramex is really cost efficient! Please add them into the integration list

    9 votes
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  4. FedEx Sameday

    Hi Guys, Any way you can add FedEx SameDay service to the list of FedEx products currently linked through to ShipStation? I spoke to a ShipStation customer service person who actually thought this already existed, but after digging in further, it seems the API does not connect to FedEx SameDay for some reason. Thanks in advance!

    3 votes
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  5. additional handling

    We sell 5 gallon plastic pails and ship Via UPS without boxing the pails. UPS requires the "Additional Handling" box to be checked off for these shipments however we are unable to do so when processing batches. PLEASE adjust the software to simply allow us to add "additional handling" onto every order in the batch. Otherwise we'll need to process 1500 orders one by one! Unfortunately we will have to switch to shipworks if this cannot be done. Please consider this feature!

    1 vote
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  6. Add a feature to automatically select a different account to bill depending on the shipping service selected.

    Add a feature to allow different billing accounts to automatically be selected based on the shipping service. For example, we have multiple UPS accounts, one of which is for 2nd Day Air rates only. I am currently unable to set it up to bill that account automatically. I have to go into each 2nd Day Air order, and change the account manually. It is very time consuming, and there is always the possibility to miss an order, and then we are charged a higher shipping rate.

    1 vote
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  7. boxberry

    Hi Guys,

    We are hoping you could potentially look into an integration with Shipstation. The company specialises in shipments to Russia, Kazakhstan and Ukraine. As sometimes these places can be very difficult to deliver too. We ship to these countries on a daily basis. If you could look into this that would be fantastic, look forward to your response.

    Kind Regards

    Tom

    Operations Director
    Fighters Market Europe LTD*
    support@fightersmarket.eu

    *one of your first UK customers :)

    1 vote
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  8. Hey! I was hoping that you would consider adding 'Faire' as a selling channel.

    Faire.com has been growing like crazy & on-boarding sellers in huge amounts since November '18. They've existed much longer (originally known as Indigo Faire I believe) but have grown a lot lately and it seems like most small businesses / makers who wholesale their product are now using it. Would be great to streamline these orders in vs adding them manually. Thank you!

    4 votes
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  9. Sustainable Initiatives: Carbon offset programs, carbon accounting and more

    Carbon accounting with the carbonfund.org! My company has used Shipstation for 6+ years. We use the UPS "carbon neutral" option for our UPS carrier shipping. We *really* want to add a similar option for USPS shipments - or ALL shipments, and track our estimated shipping carbon footprint in one place. We know USPS offers a "BlueEarth® USPS BlueEarth Carbon Accounting" for commercial mailing customers via the carbonfund.org, but we don't know how to sign up or integrate with Shipstation. As a Benefit Corporation, we'd LOVE for Shipstation to offer more sustainable initiatives to users in 2019 and beyond.

    2 votes
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  10. Restrict Shipping Carrier Selection by Region

    I would like to be able to restrict which carriers and services can be used to ship based on the destination country. Several countries have very poor service from certain carriers such as USPS, and if our fulfillment center sends an international package via USPS first class to a country such as UAE or China, the package will often take over a month to arrive or more likely disappear entirely. Being able to restrict which carrier option can be selected based on the country of destination would prevent our fulfillment center from costing us money and product by selecting an…

    2 votes
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  11. Different cards per store for uploading funds.

    it possible to have different card per store that we have in ship station? I.E - One store uses one card to reload funds and the other stor

    3 votes
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  12. Charging customers the correct amount using Shipstation API in E-commerce CMS integrations

    One of the problems with international shipping (even domestic shipping) is charging our customers the correct amount for shipping costs.

    While Shipstation allows us to calculate the costs for shipping, there is no way to charge our customers the correct amount, but it seems Shipstation has a solution to this problem that they're not utilizing.

    Shipstation has a developer API that allows developers to get information such as shipping rates, but this isn't being used in any of the integrations.

    Link: https://www.shipstation.com/developer-api/#/reference/shipments/get-rates

    If they implement this into their integrations for e-commerce CMS's such as Magento & Opencart, customers will be…

    3 votes
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  13. Need Automation Rule to report zero dollars or free shipping to marketplace

    For some customers we offer free shipping or charge a fixed shipping amount. I need to set up an automation rule to apply a fixed dollar amount that I specify back to the marketplace. But this ability does not exist in Shipstation.

    The rule would look something like this...if "buyer name" equals (buyer name that I specify) then set shipping amount to (dollar amount that I specify).

    Can this rule be added?

    Thank you!

    John@castlepremium.com

    2 votes
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  14. Integration

    Add Sam's Club as a selling channel.

    1 vote
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  15. Back Market Integration

    Back Market (based in France) is a selling platform for consumer electronics. They have a US page were you can include their API integration.

    1 vote
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  16. Netparcel.com shipping integration to save on parcel shipments

    NetParcel shipping integration with ShipStation to save everyone on shipping costs with all the couriers instead of having to negotiate rates directly with couriers. This has changed the game for our business for shipping parcels, especially to the USA and I still use it, it is a pain having it not integrated. I hope others get on board with this and vote!

    7 votes
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  17. ChitChats + ShipStation

    Please add ChitChats to the list of carries in the "mark as shipped" options to have a direct link to their tracking page in ShipStation confirmation emails.

    https://chitchats.com/tracking/*****tracking number****

    A full integration would be wonderful in the future, but this would be a good start for Canadian stores using their fulfillment service.

    Thank you!

    6 votes
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  18. Zpecommerce

    ZpeCommerce is an up and coming eCommerce channel in the UK with a very strong offering vs. WordPress, Wix, Weebly, etc.

    After comparing and trialling WordPress and Weebly, I chose ZpeCommerce because it is so easy to create a professional looking online store. It has most everything integrated, at a v. competitive price and I am almost up and running in a very short space of time.

    What it doesn't have is what ShipStation offers, and I do believe that it would be worth adding ZpeCommerce as a selling channel, especially as it is very likely to attract more attention…

    1 vote
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  19. etsy ship by date

    Etsy Ship By date should import into ShipStation.

    Many Etsy users sell home made products that need specific ship by dates as they need to be hand made after the order is placed.

    This Ship By date can change dependent on the amount of products a user orders and is ever changing. With it not being static, It would be greatly beneficial to import the Ship By from your Etsy connection.

    6 votes
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  20. Royal Mail Account Barcode Unsorted

    Royal Mail offer discounted delivery prices for Account Barcode Unsorted mail, it would be beneficial to take advantage of this in ShipStation.

    1 vote
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