Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. safeplace

    For Royal Mail UK labels, TPS48 especially (tracked 48), there is currently a title header for the Safeplace instruction, that actually prints where the safeplace instruction goes towards the base of the label.

    Unfortunately it prints the words "Safe Place Instructions" before the actual safe place requested.

    Max 40 characters for this is difficult enough to fit some customer requests into, but using 19 of those characters for the title is using up far too much valuable space.

    Labels vreated in RM Click & Drop do not have this title included, Simply the large, reversed out SAFEPLACE banner at the…

    3 votes
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  2. Integration with Whistl (UK Carrier)

    Integration with Whistl please!
    https://www.whistl.co.uk/parcels/tracked-parcel-delivery

    We use Whistl exclusively, so without integration ShipStation has limited benefits for us.

    Even the option to add Carriers or providers with full integration within ShipStation would be really useful.

    After trialing ShipStation, it appears to lots of things really well, but without further integrations, or a little more flexibility I'm not sure it's the right fit for us.

    Kind regards

    1 vote
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  3. Australian Couriers

    We urgently require more Australian Couriers. We need TNT, Couriers Please and Fastway!

    The lack of available Australian Couriers is very poor and needs to be urgently improved!

    3 votes
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  4. Integrate Hermes Courier Pickup to Carrier Services

    As a small business who uses Hermes, I absolutely love their service. It's affordable, tracked and extremely reliable. As someone who uses it to post lots of parcels, I do struggle that there is no option to pay for courier pick up from our premises.

    Hermes do offer this service, could it be implemented?

    4 votes
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  5. Add Chitchats to your list of carriers

    It would be absolutely wonderful if ChitChats, a rapidly growing and popular shipping carrier for small businesses. I know a lot of my acquaintances who also think adding ChitChats to ShipStation would greatly benefit Canadians. Please add them to your carriers!!

    4 votes
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  6. Integrate with Allin1Ship

    I have been using Allin1Ship for some time now and I love their service, however, they do not have a direct integration with Shipstation, this, therefore, doesn't allow me to have access to pricing or any additional benefits an integration would provide.

    They told me they have direct integrations with other platforms and can go to them but I love ShipStation and don't want to leave.

    Now, they are trying to integrate with Shipstation for all of their customers but ShipStation has to approve them first.

    As a customer of both, I would really like to see this partnership happen…

    43 votes
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  7. INGRAMSPARK

    Integrate Ingramspark please.

    1 vote
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  8. Portugal

    Need to add carriers in Portugal.

    3 votes
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  9. Add Wholesale Pricing for X-Cart-5

    X-Cart 5 like X-Cart 4 allows for wholesale or tiered pricing. When you integrated with X-Cart 5 you did not include this feature which you had in X-Cart 4. It would be great if you added it so we can use it in X-Cart 5.

    1 vote
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  10. FEDEX- Separate third party billing for duty and taxes than shipper or receiver account.

    For FedEx international to give shipper the option to bill customs and duty for international shipments to a separate account #, that isn't the receivers/shipper's account. At the same time billing the shipping charges to either receiver/shipper account. Hope that makes sense.

    10 votes
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  11. Use Zapier to cancel an order as long it's not shipped yet

    Hello,

    I'm using the Zapier ShipStation integration. When an order is made on sendowl (our payment gateway) a new order is created in shipstation.

    That works great!

    Sometimes we have to cancel an order in sendowl that we would like to cancel in shipstation as well as long it's not shipped yet.

    Can you add the action "Cancels an order" in the Zapier ShipStation integration?

    That would help a lot.

    Thanks so much!

    1 vote
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  12. parcex

    Can you please add Parcex to the list of integrated carriers. One of our biggest dropshippers is now using that service for all their shipping.

    1 vote
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  13. tcgplayer.com

    Would love to integrate this marketplace as they are growing in complexity and market necessity

    3 votes
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  14. 1 vote
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  15. DPD Expresspak

    Can you add DPD Expresspak to the DPD services? Expresspak is for the international small parcels up to 3kg. We use Expresspak for all of our international orders but unfortunately Shipstation don't let us to use it. Therefore we have to use DPD classic which is £1-£2 more expensive per parcel. We lose about £20-£30 in a day and it cost about £500 in a month.

    1 vote
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  16. Global Express/ Global Express Packet/Global Express Envelope

    Add integration support for the following Parcelforce services:

    Global Express/ Global Express Packet/Global Express Envelope

    1 vote
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  17. The ability to ad carriers for freight.

    It would be nice to ad our LTL Carrier to our list of carriers. You do a nice job for ground but fall way short for anyone using LTL freight. Even if it was an option for our developer to write a script it would be worth while and would not jam your team up. Please make an option to ad your own LTL carrier with an open API that will feed information back and forth. Thanks.

    5 votes
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  18. 9 votes
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  19. amazon transparency

    Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.

    More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510

    9 votes
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  20. SAGE 50 INTEGRATION

    Any plans to integrate with Sage 50 Accounting software?

    2 votes
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