Product Feedback & Fresh Ideas

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  1. Schedule USPS Pickups from Mobile

    Add the ability to schedule USPS pickups from the mobile app.

    2 votes
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  2. multiple quantities on ipad

    We are struggling to ensure customers are getting multiple items when they order 2 or more of something as the quantity isn't highlighted like it is on PC. Can you please update the ipad mobile app so that when an item has multiple quantity it is highlighted in red like it is on the computer??? I will be extremely grateful if you can do this soon!

    1 vote
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  3. Siri Shortcuts

    Support for Apple's Shortcuts app would be a big time saver for me. Every morning I do a number of steps that take a bit of time. With Shortcuts support I believe these actions could be done in one or two taps. I have one specific use in mind, but I'm sure there are more. Below are the steps I do each morning.

    - Open Shipstation Mobile
    - Select all orders in "Awaiting Shipment"
    - Tap the three dots for more options
    - Tap "Pick List"
    - Tap "Preview (Download)"
    - Tap "Open with..."
    - Choose the "Save to Files"…

    3 votes
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  4. Splitting Orders on Mobile App

    We split items into multiple boxes which usually keeps the shipping rate down for the customer, but if a customer orders more than 4 of our product, it needs to go into an additional box regardless.
    We need the ability to Split orders on the mobile app. Without this feature, it unfortunately renders the mobile app useless for my business.

    1 vote
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  5. Support customs forms on ShipStation Mobile

    Allow us to fill 'customs forms' into when creating labels in the Ship Station app.

    The app serves ONE purpose: convenience. Why is convenience limited to domestic orders....

    6 votes
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  6. On Shipstation mobile app if a shipment have more than a package it should allow to select multiple packages just the way it does in web app

    On Shipstation mobile app if a shipment have more than a package it should allow to select multiple packages just the way it does in web app

    2 votes
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  7. mobile app scale

    We ship a lot of small lightweight items. Because the combined shipping weight of several of them adds up to more than the actual shipping weight of the package, we weigh all packages. Otherwise we end up paying as much as a couple of dollars more than it would actually cost for that weight. We're trying to transition to using the mobile app on a tablet, rather than having to keep a computer in the shipping room. We were very disappointed to discover that there is no way to weigh packages on the mobile app. That's something that is really…

    3 votes
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  8. Inventory on Mobile App

    I would love if there was a way to track products using the mobile app. It would be so much easier to carry a phone or tablet to take inventory instead of needing to lug a computer around. It would certainly make my life a lot easier.

    14 votes
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  9. Highlight Quantity in Mobile app

    Can I ask you to highlight the quantity
    on the orders page so orders with 2 or more of the same item stand out like on the desktop version where its highlighted in Red.

    0 votes
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  10. Create Multiple Shipping Labels or Batches on Mobile App

    Is there a way to create batches of labels on the mobile app vs. creating one by one? It would be convenient if we can ship orders in batches off our mobile app.

    20 votes
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    Hi @Sunil, thanks for bringing this up! Currently you can only make one label at a time with ShipStation Mobile. Can you tell me more about how you’re using the mobile app to ship orders and what you’re expecting to do with it?

  11. Shipments on App are showing as in transit when they have been delivered

    The app is showing UPS shipments as In Transit up to 3 days after they have been delivered? If you click into the shipment then it updates but it is not doing this automatically so at first glance it appears that no packages have been delivered?

    2 votes
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  12. Being able to void a shipping label from the mobile app

    We would like to be able to void shipping labels directly from the mobile app. Being able to handle customer service request as such on the go would speed up our business process. Thank you

    9 votes
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    Hey @kalrakov thanks for bringing this up! We’d like for your idea to gain some traction before moving forward.

    Please add your thoughts, examples, or workflows here in the forum to help us and others understand your goals.

  13. Multi-Package Support for Companion App

    It would be great if we had the ability to create multi-package shipments from within the companion app.

    10 votes
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