Hello my dear ShipStation friends. We ship for 40+ companies who use ShipStation. A tool that would be EXTREMELY beneficial for us, is the ability to add a line item if someone orders a specific item. Adding a note to the order just doesn't cut it for our inventory management system.

For example,

If SKU = [example SKU A], then add a line item for [example SKU B]

As a fulfillment center, we keep track of inventory in a management system that tracks them by line items. Our clients then pull inventory from our system. However, say a company has multiple warehouses, so they can't add certain plugins to their Shopify. The best solution would be a rule in ShipStation.

An example is a company that has a certain phone case, and they want screen protectors to be added to that phone case. Our inventory system will not keep track of those screen protectors unless there is a line item.

My email is tyler@goevobox.com, I am only using one of the companies accounts. You can respond to that email, please.

Thanks!

I saw the old closed thread on FedEx International Mail Service. I see there is a lot of interest in having this service work with Shipstation and rightfully so. I hope a full integration is in the works, but I believe a work around can be implemented now.

My suggestion for now is to allow the FIMS orders to ship while uploading a ship notification to the marketplaces WITHOUT the invalid tracking numbers shipstatin is creating now. It would be far better to show the orders as simply shipped without listing any tracking information than as it is now with the invalid numbers. Can you make this happen?

I'd love to see a way to track date codes and lot codes on products. Currently we have many pallets of inventory all with different "best by" dates. It would be very helpful to be able to track those dates - for instance we have 1000 of one SKU, but 400 have a date of 5/30/19, and 600 have a date of 11/30/20. If this information was available in a downloadable report instead of just a top-level report of totals, this would impact my business and productivity very positively! Even if we could just post a note on the inventory report, or have the ability to create custom columns this would help! Thanks!

Please Please Please read this:

I've been struggling with quikship for months and the only way to get it to work correctly without orders getting stuck in processing limbo is to allocate my orders. I allocate them all at once by clicking to allocate all orders that are awaiting shipment. This has been working well, but now I've hit another snag. I recently clicked to allocate and had an order fail. I figured that I'd be able to click on the failed order notification to see the details, but that was not an option. The only way to go about it was to dig through each order individually (over 40 of them) in order to find out which one had failed.

I spoke to a support agent to see if I could get this issue escalated, but was told there was nothing he could do because everything was working as designed. I'm not asking for something to supplement my workflow, I'm asking for a common-sense feature that should already be in place. I apologize if that comes off rude, I am extremely frustrated since this is my third feedback report that I've written and it doesn't seem to be getting me anywhere. I feel like I'm talking with support every time I log on here and I just can't seem to get my workflow to be a smooth experience.

I understand that progress takes time, but I really hope that someone can read this and understand why this would be extremely disruptive to workflow.

Thank you for taking the time to read this.

I sell via Amazon FBA, eBay, and my own website. I have all the orders piped into ShipStation so I can see all the data in one place. I'd like to be able to track my entire inventory though SS but the FBA imported orders don't deduct from the inventory numbers, even when I use channel specific SKUs, Store Aliases, and an FBA specific warehouse to deduct from.

After talking with customer support, I'm told this is because FBA orders are imported as already shipped. Whereas if they came in as "Awaiting Shipment" I could get them to deduct from inventory. It'd be nice to have an option for imported FBA orders to auto deduct from channel specific inventory, even if they were imported from FBA as shipped.

Hello,

I get a fair amount of orders through email and payments through PayPal that never actually enter the marketplace (woocommerce) that I use. Because of this I end up creating manual orders often enough that I've begun to feel like my process is very inefficient.

All of the products ordered through my website automatically come in through the marketplace with pictures, weights, and names already attached to them. All these saved templates are in my marketplace and have been entered manually. I was really hoping there was a way to connect my marketplace product templates to Shipstation in a way that all the relevant product information could be automatically imported. Instead, I was told that no such feature exists so I have to once again enter all my individual product information in manually so that it all shows up under my products section in Shipstation.

In the chat session that I just left I was told that this might be an idea that the developers would be interested in for the new version of Shipstation. I'm posting on the off-chance that someone else finds it useful as well. Thank you for taking the time to read this :)