Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community. 

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

Share and collaborate on your ideas with others!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
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Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
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  • My feedback

  1. Pick list to get product location from inventory location, not the "Warehouse Location" field

    Just as the title suggests, it would be great to be able to have the pick list get the products location based on the location in inventory, not by the warehouse location field. That field has to be manually updated. A products inventory location is constantly changing, or same products in split locations, manually updating that field just to generate a pick list is very cumbersome.

    It would also be great if it gets the location that has the least amount of inventory first.

    79 votes
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    23 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

  2. EORI/VAT number for international shipments

    Would like the ability to have customer EORI or VAT number included in the international shipping documents

    68 votes
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    16 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for your feedback!

    This option is on the roadmap to be implemented soon. Due to Brexit requirements, this feature has been implemented for UK accounts. For UK users, the option to add EORI, VAT, and other Tax ID numbers is located in Settings > Shipping > International Settings. Once added to the account, you can then assign the EORI/TaxID number to shipments in the Customs section of the order.

    While there is currently no automated way to add the TaxID numbers to shipments yet, this is also on the roadmap.

  3. Automate EORI Numbers

    It is a legal requirement that EORI numbers are used on shipping goods from the UK to EU and Rest of the World. This field has been implemented granted, but still requires manual intervention to apply the EORI to each order, not an easy task when shipping 1000's of parcels a week off shore. Can this not be automated by rule, that when shipping to EU, the EU EORI number is selected, and when shipping outside of the EU (Rest of World) the UK EORI is used?

    57 votes
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    planned  ·  31 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

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