Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Fragile - Bold Font Clearly indicated on the Label

    We need a way to indicate an item is Fragile on the Label. This will let the customer and carrier know. Large and Clear

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. PLEASE add the ability to add a reference number to the DPD local package details

    PLEASE add the ability to add a reference number to the DPD local package details, I need to text to the "reference fields' under package details

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please make the SKU larger on the shipping labels, it currently much too small to read :(

    Please make the SKU larger on the shipping labels, it currently much too small to read :(

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ready To Print Queue

    Shipping Labels created but not yet printed all need to be entered into a queue like ShippingEasy

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. New Dropdown Menu Design - Please Revert Back

    Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label.

    The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers)

    Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ...

    Honestly, who comes up with and approves ideas that make function less efficient?

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. E-Bay Product Descriptions

    New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. More label and packing list sort options

    Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Printing Pick List

    Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. PICK LIST RANKING

    We have multiple warehouses.It would be great if our pick list starts from warehouse A in order A1-A2-A3,,,,A499 while preparing the orders.do the same thing more B1-B2-B3,,,, then,,B499 would be really cool,Unfortunately it starts with A103 or a different number instead of A1
    You can easily see this when you look at the photo.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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