Product Feedback & Fresh Ideas

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  1. add option for custom paper size/label for return labels, not same as label setting/shipment labels

    right now shipping label + return label can only be set up and setting works for both labels the same.. would be better if you can set up shipping label (for rollo, for example) and return label for Half size page (not everyone has a Rollo)

    1 vote
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  2. Printing Picklist sorting by Oldest order to Newest

    I do customized ironwork on several different selling channels...eBay, Etsy, and Amazon. It is critical to have the "notes" field on each order. I have been using the Order Summary sheet without all the customer details option. I don't need all that to clutter up the sheet...the reason I use this is because it is the only sheet that gives me the option to sort the orders from oldest to newest. BUT I cant get the notes field like the Picklist gives...so I end up handwriting it on the sheet every time. Very time consuming and have made a few…

    1 vote
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  3. PRINT notes on international description

    Add the ability to add the Notes field to the international USPS label description field.

    Instead of wasting paper on order invoice, we do create a notes field that includes how many items should be included. for example:

    ORDER: 1Small - 1Large or #ORDER: 1blueS - 2Lred

    this is easy to achieve on domestic, and works great, right now for international we do have to copy and paste the notes field into the description.

    What is great about this is saving cost, time, and errors while packing.
    and it is easy to setup with concat function inside excel (order #…

    1 vote
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  4. Make all "Sold To" fields available for packing slips

    Please make all the Sold To fields available as fields on the packing slip template. Currently just the Buyer Name is available, but anything you have, especially the Phone and Email fields, can be helpful to the customer. For example we often ship orders that are shipped to someone other than the buyer, such as a store or school and it would be nice to provide more information to that receiving customer about who placed the order that is getting shipped to them.
    Thank You,
    Rich

    1 vote
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  5. ancillary USPS

    In addition to the existing "Other Shipping Options" available per order, it would be nice to be able to apply the USPS Ancillary Service texts (e.g., "Address Service Requested") to USPS orders.

    Our mail carrier suggested us to us to avoid expensive return shipping to us when a package is sent to an undeliverable (even though valid) address.

    More info about these Ancillary Services can be found at https://pe.usps.com/BusinessMail101?ViewName=SpecialAddressingServices.

    1 vote
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  6. Updating Shipping address on Shopify

    When an address is changed through S.S it does not update on Shopify. So if the customer asks us to change the address, and the order is printed they receive an email confirmation that the order was sent to the previous address. If ship station could have the address on Shopify change once the order confirmation is sent it would change the game.

    3 votes
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  7. Copy/Paste Bug - Copy/Paste of Name,Address, Etc. does not work

    Copy/Paste of Name,Address, Etc. does not work. Ultimately I Copy/Paste into QB, but the text is not there from ShipStation. The only way to make it work is Copy/Paste into Note Pad - then Clear and RE-Copy the new text in Notepad into QB... This issue also exists when pasting from SS to Word. I can Copy/Paste the Shipping info from SS to QB - - but not the Customer Name/Address, etc.

    Also - Suggestion on Copy?paste of all the shipping info, it would be nice to have it without all the carriage returns and allow the text to be…

    1 vote
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  8. Color logo for Branding, B&W logo for label printing

    I like the customization of the branding page and emails. Unfortunately if I make that look good with a color logo, it prints very light on my labels via the Zebra thermal printer. I think it would be helpful to have a color and B&W logo option so that the label can use the B&W and the branding can still be in color.

    2 votes
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  9. Print receipt along with packing slip for

    When we print shipping labels via UPS Worldship we get a receipt that prints out separately beneath the label that indicates the cost of the shipment as well as the tracking information. We file this receipt along with the order invoice for record keeping purposes. As we move over to ShipStation, we really need to have similar functionality - currently, this seems to be a limitation with the platform.

    1 vote
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  10. cubic weight on label

    Have the option to have the cubic weight shown on the label! You can show so many option but not cubic weight.... Our courier needs it to be on the label for each order.

    1 vote
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  11. Ability to adjust the font sizes of the ship to and ship from addresses on labels

    It would be beneficial to have the ability to adjust the font sizes of the ship to and ship from addresses on labels.

    3 votes
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  12. Shipping Labels Builder interface (x, y-axis) on any Label Format

    Be able, via a Shipping Label Builder interface, to place carrier's shipping assets (positioned on x, y-axis) like barcodes, addresses, references, etc. All possible assets for each carrier on any given label format (4x6", 4x8", 8.5x11", etc..).

    Possible to scale & rotate assets. Also, to add simple shapes like circles, squares, and text also. This would probably answer many of the label format requests like the one I need (COD with Canpar, Label with Yellow background, on an 8.5x11" paper pre-printed by Canpar).

    2 votes
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  13. Allow extra product attributest to be imported for Customs information

    We'd like ShipStation to be able to import more product attributes in the form of customs information that is already set in our Magento store. we'd like these extra attributes to be imported into ShipStation so they can be used to automatically populate the customs forms. At the moment there is no easy way to do this other than having to export all our products from either Sage or Magento then faff about re-arranging it to import into ShipStation. We don't do this as when SS imports product data it doesn't seem to keep it updated with the freshest info…

    1 vote
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  14. Allow new print template for CN22

    In the UK we are meant to use a standard sticker for low value exports that contains informations for the receiving countries customs team to quickly identify the contents of the package.

    https://personal.help.royalmail.com/app/answers/detail/a_id/106/~/help-with-customs-and-sending-items-abroad

    In ShipStation we only have the cusoms invoice which is barely readable when printed to a 6x4 label.
    All it would take to satisfy UK needs would be to add a new customs invoice template in the form of a CN22.

    And more advise as of today, 12JUN20.
    https://help.parcel.royalmail.com/hc/en-gb/articles/360015472614-Adding-customs-information-to-your-products

    4 votes
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  15. Print ONE Label Per Page on Laser Paper Please

    We are new using ShipStation and in our trial period. Currently running ShipRush in tandem with our current program to compare features and benefits and really like ShipRush better. One issue we have run into is the inability for ShipRush to ONLY print one label per page on laser paper. Switching to thermal labels is not an option for us. The issue is that FedEx supplies us the laser labels for free but they are only 1-up per page. We have a mix of single and multi-box shipments. And it's convenient to see/count and verify that you have for example…

    1 vote
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  16. Change Default Print Settings by Location

    Should be able to set print settings by location. Not all warehouse have access or need for the same print setup, creates a lot of difficulties in workflow and supporting efficiency to not allow that flexibility.

    1 vote
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  17. add sequence number at packaging slip , label and picklist for uniquely identify

    add sequence number at packaging slip , label and picklist for uniquely identify

    1 vote
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  18. Pop Up Window

    Pop up windows in shipstation cannot be scrolled down in or expanded, and if I can't expand my browser window, I get stuck. Specifically this affected me when trying to accept Shipsurance T&Cs. If you browser window is small, there should be an option to scroll down in the pop up window so I can continue with my work.

    1 vote
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  19. Shipping Label File Format

    Shipstation only prints shipping labels in PDF format. Amazon currently does not accept return shipping labels in the PDF format. My current workaround is to take a screenshot of the shipping label. It would be cleaner to be able to download shipping labels in other file formats, such as PNG and JPEG.

    5 votes
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  20. Ability to Rotate Labels 180 degrees in Shipstation Connect

    Canada Post labels (and I assume other shipping labels) come in a roll that has the peel away tracking number sticker at the bottom of the label but some label printers print top to bottom. This results in the tracking sticker being placed at the top of the label. Since Shipstation Connect doesn't go through the print window and presets, there's no easy way to flip it and it means we have to use PDF print for labels. A tick box that alters Shipstation Connect's print command to include an orientation flip on the label would make a world of…

    1 vote
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