Product Feedback & Fresh Ideas

The ShipStation Feedback Forum collects your ideas and allows you to vote and comment on other ideas so our product team can understand what new features are most important to you or what business challenges we need to address next.

Everyone has 20 votes to spend on ideas that are important to them (but you can comment as much as you like). 

While all ideas will get reviewed, it's simply not possible for all ideas to make it onto the product roadmap. The more activity an idea has, however, the more likely it is to be considered. So, be sure to check if your idea has already been posted so you can add your votes and comments to it! 

Suggestions for Writing a Great Idea Post

  • Write a title to succinctly summarize your post. Other users should be able to identify if their idea is similar to yours just by reading the title so they will know to vote and comment on it!
  • Explain the problem you are trying to solve and what you think should be added or changed in ShipStation to solve this problem. 
  • Describe how you would use this feature or how you think it should function to serve your need.
  • Attach a screenshot to help illustrate your point. 
  • Put the idea in the category that best fits what you are trying to accomplish (for example: Order Management, Insights & Reporting, or Printing & Documents).

What to Expect With an Idea 


Our moderators will regularly review posts to ensure:
    • They are categorized in a logical way. If not, they may move them to the proper category. 
    • The title accurately reflects the idea content so others can understand. If not, they may edit the post title to help others identify posts they want to vote and comment on.
    • That posts are really ideas and not bug reports or issues that require contacting our support team. 
    • That any request that has an existing solution or can be accomplished with existing features gets a response to let everyone know a solution or feature already exists and how to learn about it.
Our moderators will also update the statuses of posts as they are considered by our product team. If an idea makes it onto the roadmap, we'll update the idea status from Planned to Started to Completed as work progresses on the idea. If an idea is declined or archived, our moderator will update the status to indicate so and you will receive your votes back to use on other ideas in the future. 

Finally, if more information is needed on an idea, the moderator will post a reply to ask for them. If it is your idea or you have commented on the idea, you should receive an email notification when this occurs.
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  1. Create Barcode for Shipping Label that can be taken to UPS store and they print label

    Sometimes Salesperson or Technicians need to ship a package. They can't print a label.

    Would like to create a barcode (like what is available on UPS.com) to walk-in to the UPS store, show the barcode on their phone, and then the UPS store can print the label from the barcode.

    6 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. price on picklist

    Hi, it would be very helpful to have the item price on the Pick List.
    this way ill know where to look for that item, some items I put in a different location based on the price

    7 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. ShipStation Connect Printing Different Sized Labels

    I think this is more a neccessity than a request!

    We would like to automate the printing of different label sizes for different services through ShipStation Connect. We use Australia post and their local label can be printed on a thermal 4x6 label whereas their international express label needs to be printed on a A4 or letter size plain paper. At the moment only one printer can be assigned to label printing. The only way around this, which is a pain in the backside (being polite) is not to define a printer and then select the correct one depending on…

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Printing Customer Name Twice on Royal Mail Labels

    A new update is now printing the customers name in the customer field and in the company field on the Royal Mail label. I have been told this is a royal mail requirement connected to returns. Clearly this is incorrect! It is a poor solution from Ship Station. The outgoing label and the returns label should be operated differently. Printing the customers details in the name and company field on the outgoing label needs to stop. I now have to go through a manual process to remove the duplication.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Attach Doc to ShipStation Order

    I use ShipStation to connect my 3PL to Shopify for order fulfillment. I drop ship orders for several marketplaces (Faire, RangeMe, Maisonette) that I sell through which require that I attach custom invoices. I'm looking for a simple "attach PDF" functionality that could live, for example, in the order notes section. It would look a lot like the link at the bottom of this word box that says "attach a file". It would allow me to associate packing slips with orders for my 3PL. The workaround for this is so brutal that I may have to leave shipstation.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. List All Shipments in manifest, not just master

    We use our shipping manifest to help accounting audit our FedEx bill every month. They'll match up our tracking numbers to our invoice to make sure FedEx isn't charging extra on the invoice.

    We're having trouble with multi box shipments though. Currently only the master tracking number is listed, which leaves accounting scrambling every month to find the other tracking numbers.

    If nothing else, giving us the ability to select "Master Only" or "All Tracking Numbers" would help.

    Thanks for your consideration.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. batch labels

    Please add the leading batch label back when printing

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add End of Day support for Fedex 2Day and express

    Fedex now has there equivalent of postal service with their FedEx Express service. Anywhere in the US including Hawaii and Alaska in 2 Days guaranteed for $8.99.

    Shipstation only supports ground shipments on an End of Day report for FedEx or UPS.

    we ship hundreds of FedEx express a day and would like to make a end of day scan sheet for them.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Install Connect on only the workstation to print from and let all others print to it without needing to install Connect.

    Install Connect on only the workstation to print from and let all others print to it without needing to install Connect.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow for Bulk Pick List

    It would be so much easier if that when printing a pick list you are able to see the total quantity of items that need to be picked, not just the number per order

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. dot labels

    FedEx Requires DOT labels on some goods they deliver. We need to print those labels to go on the box additional to the address info. I recommend for specific products the ability to print that label with them. (example: lithium batteries)

    https://www.fedex.com/content/dam/fedex/us-united-states/services/HazMat-FXG-shipping-guide.pdf

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to select Label size (8.5x11 or 4x6) based on store

    We have different locations ship out items. Some use 8.5x11, others zebra 4x6. Would be great to associate the label size by store rather than by the entire account

    1 vote
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  13. Allow order comments to show on the pick list

    Allow customer order comments to show on the pick list. This will allow us to know exactly what the customer wants when we are pulling their order

    1 vote
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  14. Override document option to print shipping label only, on the fly

    Please add a new button under label options to just allow the shipping label to be printed by itself. I currently have packing slips and labels to print together by default, so when I print the shipping label, it prints both the label and packing slip.

    There a few instances where I already have the packing slip, so having another button to force the software to print the shipping label only despite default setting, would be helpful.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. printers switch

    Every time one of our users at any of our locations changes the printer format size for their labels, it changes ALL of the other users format sizes at the different locations. One of our stores may use a laser printer (8.5x11) whereas one of our stores may use a thermal printer(4x6). Why can't I lock in a printer type for each store without changes being made across the board? it's a very annoying extra step to something that has otherwise been great to use.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add PrintNode support

    Would you please consider adding PrintNode support (https://www.printnode.com/en)?

    This allows automated printing across the internet. I have a PrintNode docker container running inside my network where my printers are located. I've used this system up until creating an account with you to automatically print my Royal Mail click and drop orders. Even if I'm on the other side of the world, I'd like to be able to print shipping labels automatically without having to download individual PDFs and print them over VPN.

    I the API interface is very simple: https://www.printnode.com/en/docs/api/curl

    0 votes
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  17. QR Codes Needed

    I need to be able to scan QR codes for my products when Scanning to Verify.

    1 vote
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  18. Do not encrypt tax ID for admin logged in users

    Currently your account's tax ID is encrypted and cannot be seen by either a user or Shipstation's customer support. There is no way for me to see which tax ID is being used and if I update it, I can't see if it was saved properly.

    1 vote
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  19. Saturday delivery

    As of right now we are not able to print labels a day early for Saturday delivery, I was hoping maybe something can be done to allow you to select the delivery date with Saturday delivery.

    1 vote
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  20. Barcode of the actual order numbers on packing slips

    We need ability to print the actual marketplace order number as a barcode on the packing slip!! please add that in, this will help us while packing the orders inside finale inventory!

    1 vote
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