Product Feedback & Fresh Ideas
The ShipStation Feedback Forum collects your ideas and allows you to vote and comment on other ideas so our product team can understand what new features are most important to you or what business challenges we need to address next.
Suggestions for Writing a Great Idea Post
- Write a title to succinctly summarize your post. Other users should be able to identify if their idea is similar to yours just by reading the title so they will know to vote and comment on it!
- Explain the problem you are trying to solve and what you think should be added or changed in ShipStation to solve this problem.
- Describe how you would use this feature or how you think it should function to serve your need.
- Attach a screenshot to help illustrate your point.
- Put the idea in the category that best fits what you are trying to accomplish (for example: Order Management, Insights & Reporting, or Printing & Documents).
What to Expect With an Idea
- They are categorized in a logical way. If not, they may move them to the proper category.
- The title accurately reflects the idea content so others can understand. If not, they may edit the post title to help others identify posts they want to vote and comment on.
- That posts are really ideas and not bug reports or issues that require contacting our support team.
- That any request that has an existing solution or can be accomplished with existing features gets a response to let everyone know a solution or feature already exists and how to learn about it.
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recreating labels in bulk
We have a monthly subscription where we used to be able to go into shipped orders, organize by tag, and create NEW labels to ship the same order. The feature is now gone since the new update. I now have to either have the orders sit in my queue for a year if i split the order (if they purchased a year subscription) or go and individually find their orders in shipments in the thousands of orders we have to "void labels in bulk, have then go back to awaiting shipment, then in awaiting shipment create new labels in bulk"…
1 vote -
Print Custom Fields on Order Summary Report
Simply that, print the custom fields for each order, on the Order Summary Report. We make a lot of custom items, of which we put the details in the custom fields. The Order Summary Report is useless, to us, without this info
1 vote -
print packing list for chosen store
I would like to select which stores we would like to have the packing list printed
1 vote -
combine order summary
Please make it so Order Summaries with combined orders print all together. When you combine an order, then print an order summary for a group of orders, the summary will show those orders separately and all over the place still. If they were combined there would be less order 'picking' errors.
3 votes -
Sort Shipping carriers in the label section
It would be helpful to be able to sort the Shipping Service carriers in the drop down menu for creating the label. The ones we typically use are at the very bottom. It would be more efficient to have them moved to the top.
1 vote -
Order Number included on shipping label as a BarCode
It would be helpful to have an option to add a Barcoded version of the Order Number to the shipping label (say below the tracking barcode). That way when an order gets packed it would be easy to scan the order number to ensure the right order is going in the right box.
3 votes -
Simpler (and smaller) labels for First Class Letters
ShipStation currently only has the ability to print labels in 4x6 format, meaning that First Class Letter mailings that are smaller than this size (such as a #10 envelope) can't be handled through ShipStation.
Can we put on the roadmap, a feature which would allow simple, small labels which would fit on an envelope, to be created and printed through ShipStation?
1 vote -
printing options
FedEx and UPS have different types of labels. Printing adjustments need to be implemented per carrier. For example, ref 1 and ref 2 would come out differently for UPS and FedEx labels. As of right now, if you want you PO to come out as ref 1 on UPS it will not come out as PO reference on FedEx.
1 vote -
print one packing slip per page AND a packing slip with label on another page.
I would like to have the capability to print one packing slip to a full sheet AND print a packing slip and label on a separate full sheet. If you need to add a new form called "invoice" so that could print one per full sheet that would be acceptable as well. This is definitly needed for printing bulk labels. When more than one order is selected it always prints 2 packing slips per page.
1 vote -
printing packing slip status on orders screen
We print the packing list to pull our items. There is no way to see if the packing list has been printed. We need this to display as a column on the order screen. Currently this can only be viewed in the shipments tab. "packing list printed". At shift change or when trying to trouble shoot there is not a way to determine this from the orders tab. If it has been printed, it is most likely somewhere in the warehouse being fulfilled. Not knowing this, can lead to it being printed a second time and a duplicate order pulled.…
3 votes -
Add Scaling/Page Fit Option to ShipStation Connect
Add ability to enter a default scaling percentage when printing via ShipStation Connect. We use a custom label size which means 4x6 labels have to be scaled down to fit. If we could specify this scaling, that would allow us to skip opening the system print dialog box and applying settings manually. Thanks!
3 votes -
test label
We can create a "test label" when using USPS, but that option is not available when using UPS.
We had an issue the other day editing an address on a UPS label, but the only way to verify it was to purchased it...then we had to cancel them...about three times! What a pain.Turns out, for some stupid reason, you have to UNCHECK the "autocorrect" box in the edit window to get the corrected address to stay and print correctly on your label. SOOOO frustrating!
1 vote -
Catalog Labels
We've recently created a catalog and would like to ship this item to customers the most cost efficient way possible. It would be great to be able to print a smaller label and ship them the way magazines are shipped instead of putting them inside of an envelope and shipping them first class.
1 vote -
1 vote
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EOD form with bar code for Fedex
We want to know to ShipStation product team to see if there is an option to add EOD with bar code for Fedex.
1 vote -
Why doesn't the picklist print options have the choice to print the name of the batch?
The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have!
1 vote -
custom fields shopify metadata
Are there more options outside of those 9 that can map to the custom fields? Can we create our own mapping? I am using the giftship plugin for shopify and would like to map the from field and tiny note to the label custom fields as it would greatly improve our company's productivity.
1 vote -
Manifest in alphabetical order
Need to have the ability to print a shipping manifest or a print a batch manifest in alphabetical order.
1 vote -
Custom Fields not linkable to delivery information DPD Local
Why can't the custom information fields from shipstation be linked to the delivery information field in DPD Local?
I've gone round in circles between DPD local and Shipsation support. And both seem to say it's the other businesseses problem/ issue
Arrghhhh
3 votes -
Generating customs invoices in correct currency
When a customer buys in dollars or euros from our site, it doesn't go through to the customs forms as dollars - it generates in GBP.
A customer in the US spent in dollars (under $800) which shouldn't mean they have to pay customs charges (as I believe it is set at $800) but it generated the customs invoice in £ (which then took the invoice over $800) and the customer has been charged $100 to receive their parcel.
Please can you let me know why this has happened and if this is the case that all customs declarations will…
10 votes
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