Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hot link directly to Shipstation Order

    Right now, we need to look up an order in a custom order management system, then look it up in Shipstation. I'd like to create a workflow where we can look up the order in the first system, then just click a link to go directly to the order page in Shipstation. So basically, I'd like to link directly to a Shipstation order page.

    However, each order page loads in a modal window so orders aren't given a direct URL. I'd like to simply have a shipsation URL where I can pass in an order id and have that page…

    10 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Show line items in the Orders Grid instead of "Multiple"

    We need to be able to see each item on a multiple item order. It's no good showing the words 'multiple items.' Sometimes I can only ship a product if I have that product in stock, some 'multiple items' order may contain an item which is not in stock or is a pre order. Inventory management is not the solution. Individual line items for multiple items is.

    14 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    The Orders grid in V3 will show individual line items as expandable rows in the grid – so you’d be able to see each line and quantity without opening the sidebar or details. Coming soon!

  3. Split an order from Order Details view

    Splitting orders for partial fulfillment is a very common activity for me, but the process is very clunky. I'm hoping that I'm just missing something that will make it easier.

    Right now, it appears I can only split an order by pulling up the Orders view (with or without a filter), selecting one order, digging around for the well-hidden "Split Order" option under the "Other Actions" button, and performing the split from there.

    One of the reasons this is cumbersome is that I spend more time in the Order Details view determining how the order needs to be split. I…

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Ability to Rename Batch

    The ability to rename batches would be great. There is now the ability to have multiple batches, which great for sorting orders waiting to be fulfilled. However, it is not very easy to sort without memorizing which batch # is for which group of orders for that day. If there was a way to even add a keyword to the end of the batch number [ex. batch#1234567 - product] So that when I am sorting through a zillion orders assigning them to each batch they need to be in, it is much easier to remember which batch to put them…

    119 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Scan and Verify Product UPC to make sure to Ship right product and Quantity

    Ability to Scan and Verify the UPC code of the product get shipped for the individual order.

    So, this will eliminate the WRONG item being shipped and Wrong Quantity being shipped.

    Also "Ship Order" button activates only when the right product(s) is scanned and right quantity is scanned for the order.

    Products that does not come with UPC may be shipped by manually entering item SKU in the barcode scan field.

    804 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Development for shipment item verification is underway for V3! Planned workflows support: scan Packing Slip barcode or search to pull up the shipment with items and scan UPC or click to verify items. Additional features, settings also in the works. Thank you all for your patience – we know this has been a long time coming.

  • Don't see your idea?

Feedback and Knowledge Base