Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Multiple bulk actions

    Make it easy to apply more than one bulk action at once.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can you please add "Postal Code/Zip Code" as one of the columns that can be added to the Orders view?

    Can you please add "Postal Code/Zip Code" as one of the columns that can be added to the Orders view? This will help when exporting a batch of orders as a CSV spreadsheet.

    Thanks

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Non-Amazon branded box fulfillment option

    Can you enable Non-Amazon branded box fulfillment option via shipstation?
    We can ship Non-Amazon branded box fulfillment manually in sellercentral dashboard, and I want that same feature via shipstation as well.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Filter drop down be added to the Batch column

    Hi! The ONLY column within the Awaiting Shipment tab that doesn't have a filter drop down is the Batch field.

    We use the batch field to remove items ie: valentines 2021 presale leggings from customer orders and batch them for arrival in the future like a backorder.

    However once we complete the batch, we cannot click to funnel ONLY that batch in our view on the main order screen because this is the only column without a funnel button. It wouldn't be an issue if under Open Batches when I clicked select all I could take action like "place on…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. WooCommerce Refunded Orders Should Not Ship

    Very happy with ShipStation for a couple years now, but discovered an issue the hard way this week...

    If a customer orders in WooCommerce, then calls to cancel the order before it ships, we refund the order in WooCommerce.

    If the order has already gone to fulfillment, it is possible the refunded order will be packed and then accidentally shipped in ShipStation.

    This week we shipped a $1000 order the day after the refund was processed and there was no flagging in ShipStation. The Refunded Order appeared in ShipStation exactly the same way as an order with Processing status.

    Customers…

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. restore a shipment

    previous version you could easily restore a shipment to reship if needed, no option to do so in new interface.

    4 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix the scan to verify

    Please fix the scan to verify feature. It's been a year since it has stopped working. I just had an email regarding voting of this feature has been closed with the reason of being completed and says it works with sku's and UPCs but it still doesn't.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Customs Declarations values should be taken from the current order, not shipstation products (or at least there should be an option)

    When we have SALES in our woocommerce store, we are using dynamic pricing plugin for changing the prices of items. We also have different memberships for customers with different discounts for each.

    When new order is made and imported to shipstation, the prices on items are correct, eg item full price is $10, sale price is $5, so in order details on shipstation it shows $5 per item.

    Hovewer, if you scroll down, in Customs Declarations section the values used are being taken from Shipstation products, therefore it's a full price ($10 per item) even though customer paid $5.

    Because…

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix Timezone Issue

    Australian time zone does not actually work correctly.

    It calculates the "hours" since the order was placed in Shopify correctly, but even though Sydney Australia Time Zone is selected it shows the actual order date completely wrong. It is about 18-24 hours behind so always shows the previous date as the order date which isn't correct.

    6 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. A way to manage multiple sites

    We have 2 shipping locations - we need a way to be able to login with 2 different usernames (based on the location we are in) and the "ship from" and "bill to" fields automatically set correctly based on the username. Seems like an elementary thing to have multi-site support so that we don't have to make manual changes every time we want to ship from a different location.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Autopopulate SKUs after 2 characters

    When creating a new manual order, SKUs only auto-populate after 3 characters. But ShipStation allows you to create SKUs that are only 2 characters long, so those SKUs will never auto-populate. Please fix this.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shopify Customer Notes IMPORT ERROR - PLEASE FIX asap!

    When you use more than one languages in your store, Shipstation automatically adds the following line on the Customers Order Notes:

    <br/>language: ru

    ( where "ru" the current language )

    It seems that the Shipstation API imports the Additional Details field inside the Customer Notes.

    Please fix. All orders now coming with a message so we have to search each and every note for potential real customer notes rather than the language text.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Copy "Note from Buyer" to "Note to Buyer"

    Looking to copy text in"Note from Buyer" iver to "Note to Buyer" based on contents. Shopify puts gift notes, App notes, and duty/tax info all in "Notes from Buyer". We would like to create an automation rule that analyzes the content and copies it over to the "Note to Buyer" or "Internal Notes" fields. Currently you can only add static notes based on this content, but we need to copy over specific information (ie: gift notes).

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Multiple package Option at Print & Scan Page

    It would be nice we can select multiple package at scan to print location.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Automate new orders automatically being put into a batch based on their predefined shipping labels

    Automate new orders automatically being put into a batch based on their predefined shipping labels.

    That way I can go in and just hit print instead of sorting orders to put into a batch

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Saved search settings in Advanced Order Search

    We used advanced search print our daily orders and filter out orders using order tags for fraud, or customer address correction, or backorders, or packing slip already printed, etc. It would be great to be able to save the criteria rather than selecting all those tags manually, many times per day.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. payment method

    Need to be able to enter the payment method into the payment method field on Manual stores in Shipstation. It would be ideal if we could also modify the payment method when opening up orders in Shipstation.

    2 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Globally Dismiss Alert

    Is there a way to Globally Dismiss an Alert across all users link to an account?

    1 vote
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  19. Hello we are looking to add another "folder" to our ship station for back order items

    Hello, We are looking for a way to create another "folder" for our items that are on backorder. As of now they are sitting in our holds "folder" and it is getting to be very confusing in that "folder". We need a way to organize the holds area. Thank you.

    16 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. product photo on main orders page

    Product photo on the orders page where all orders are listed waiting shipment as an additional column will be very helpful for our business. We have huge inventory with several channels and looking at the photo while pulling and sorting the orders and preparing them for shipment will be very helpful as every order is different. Also very helpful when multiple items per order are displayed as in our case they are all different.

    4 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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