Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Batch printing settings

    It would be great if before printing a batch, we could choose if it can be printed 1 or 2 labels per page. No matter if I selected the printing shipping labels settings as one per page, the system will print the batch shipping labels 2 per page.

    2 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Presets Shipping service per product should also include Insurance and value

    Great feature let us save the mailing service on each product, but it should include insurance, type of insurance and value.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Column the shows order options

    Column that shows order options, that information is available on packing llist but it would be nice to have that in a column to be able to sort with.

    6 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow 1 label per item

    I noticed that there are several people asking about this and it keeps getting closed for lack of interest. No matter how I tweak orders coming in to shipstation, they always get lumped in one label that is the sum of the weight and value of the entire order.

    Can we at least have a way to simply allocate products to each package, so Package 1 has 2 x widget A and 3 x widget B, etc? Rather than having to open up the products database and calculate the weights and values again by hand?

    This is a major pain…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customs Form for USPS

    I have several feedback for the customs form generated when printing out international USPS labels.


    1. The ability to change the currency on the customs form for USPS/Globegistics when sending out international packages. Our customers are currently hit with high custom fees because the package value is declared in USD vs CAD.


    2. A way to bulk update customs form would be super helpful instead of manually going into each and every one to update them


    3. The customs form should reflect the discounted price of the items and not the original value (right now the form is generated with the original price…

    6 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Increase number of saved views

    Right now we are limited to 5 views. I feel as though an increase would be very helpful when you have as many search terms as we do to sort through our orders.

    7 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. can you please give the option when you ship to see all the prices clearly instead of going to a calculator?

    can you please give the option when you ship to see all the prices clearly instead of going to a calculator?

    6 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow scan to print to print from orders that are on hold

    The scan to print feature doesnt allow shipper to print orders that are on hold easily from the window. So I suggest editing it to allow it to print from any status with just a simply warning if need be.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Insurance

    We would like the insured value to automatically be split between packages on a multiple package shipment. That way we don't have to manually add insurance on each package for every multiple piece shipment.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple tracking number for marketplaces

    When we get multiple package orders shipstation only sends single master tracking number to marketplaces. But it would be better and much more accurate if shipstation can send all tracking numbers of an order so that we can give more accurately tracking status to our customers and marketplaces.

    6 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Capture promo discount from Amazon

    Currently SS doesn't bring in the promo discount customer uses at checkout. The order total is incorrect, revenue is overstated and it looks like the order was underpaid.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Synch with Quick Books

    An outstanding request we have is to import based on the order fulfillment date rather than the date the order was placed. The order shows in Quick Books the day it was imported anyway so only importing orders with the order date specified in the Process Orders range creates challenges. For example if we allow pre-orders and an items is ordered but not filled for a couple of weeks, if we do not go back and process orders with a date range that reaches back to two weeks ago, the order will never by synchronized into Quick Books. So we…

    4 votes
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Multi package rate quotes

    Allowing multiple packages for rate quotes in the calculator. 95% of our shipments are more than one box and it would be great for accurate quotes.

    26 votes
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    5 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Order Management Image Size/Dimesnions

    See attached image. When our shipping picks items from Order Management, they need to be able to see the entire image, currently top and bottom are cut off. Important item indication data is at the top.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have a "mark printed" checkbox when printing packing slips

    Of course, the functionality to have a "printed packing list" status or column would have to be implemented first, but the idea of knowing what orders you've picked picking or packing lists for would be ideal.

    Currently, our customer service department prints orders out of our web store, and gives orders to our pickers/packers who then print from ShipStation. We would probably use the print pack list feature more easily if we had a way for ShipStation to mark the orders as having been printed, do avoid printing duplicate orders out of the system.

    19 votes
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    3 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display Name of Filter applied prominently on page

    I'd like it if the name of the saved order filter that is currently applied could be prominently displayed, perhaps after the bold page header (i.e. Awaiting Shipment :: All Orders) in brackets or something. Information is power.

    Important for us and I imagine for others, because we manage multiple stores which all have very specific processes in our system.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notice of Order Change

    It would be nice if modified orders were indicated with a red exclamation point (as pictured) or some other way to draw attention. We use BigCommerce and when an order is modified that change is sent to ShipStation. If the invoice has already been printed, however, the person fulfilling the order will likely not be aware of the change. Customer Service has to manually contact the warehouse to ensure that the change has been noted.

    1 vote
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    1 comment  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto split items into separate shipments based on Products

    We receive a ton of orders whose quantities are greater than one in which we need to create more than one label. In order to do so we "add packages" to the order and currently your reporting only provides the master tracking number associated with that order. It would be great if upon importing any multiple piece orders, that the order would split into different separate orders. So for example, I imported order # SN101 which had a quantity of 5 then shipstation would create 5 separate orders numbered SN101-A, SN101-B, SN101-C, SN101-D, and SN101-E. That way not only is…

    8 votes
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    3 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow Users To Re-Order Custom Package Sizes

    See attached screen shot. There is no abiilty to re-order package sizes. So if we start using a size more often and want to put it at the top of the list we are forced to delete and re-add all sizes. Can you allow a "drag-and-drop" re-order feature?

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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