Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. multibox

    Allow orders with multi-box needs to be updated in a bulk manner. We process 100s of orders daily with the same SKU and that SKU needs 2 boxes to be shipped. We currently need to touch each order separately to choose the multi box configuration. One bulk update on all orders in this situation would save hours of processing!

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. SUPPORT FOR SWEDEN

    SWEDEN MARKETPLACE HAS BEEN OPEN FOR AWHILE NOW. PLEASE ADD THIS CHANNEL FOR ORDER PROCESSING

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. names of notes

    It would be great to change the names of the notes sections so they better apply to our company.
    IE: We would want it to say "Office Staff" instead of "To Buyer" and to say "Greenhouse" instead of "Internal".
    According to help chat, these are not changeable but maybe something could be done for that in the future.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. subscription

    We offer prepaid subscriptions. currently we need to find each order and manually add labels each month for the duration of the subscription. there is a lot of human error possible. Adding a function to manage these subscriptions or populate labels for the duration of the prepaid subscription period would be ideal.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. add 'remove hold' button inside order sheet

    there is only 1 way to remove a hold and that's on the list view in the 'hold' list

    It would be useful if there was a button on the order screen itself to remove the hold

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Shop To Line 1 to the list of available datafields for the Orders grid

    It would help us Greatly if we could have the Line 1 Ship To address available to us for the Orders Grid. We have been seeing a number of orders come through where our Customer(s) put an email address as their Ship To address. Displaying the Line 1 in the Orders Grid would give greater visibility and allow us more changes to catch these occurrences before printing labels and shipping out the orders.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. More options with Shipped Orders

    With the current post office backlog, it would be helpful to have more options for shipped orders.

    -Manually marked order delivered. USPS does mess up, and once confirmed received, it would be nice to push them to show delivered.

    -Ability to tag in the shipment tab. Or show tags. I want to be able to tag orders to reship or that we did reship.


    • One more sort option. It would be lovely to have Out For Delivery as a delivery status we could filter by.

    -The ability to move orders back into the shipping section from Shipments. This mess with…

    4 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ctrl + F Search

    We are keen to switch to V3, as currently using the legacy version, but have noticed that when viewing the orders using 'Ctrl + F' to find and select multiple orders for batch printing doesn't work correctly. This search will only work if the order number is actually visible on the screen, ie, in the first 20 orders, but this isn't great when we have a list of hundreds of orders waiting to ship and then have to search for each one individually in the 'search orders' box.

    In the legacy version, this works fine, but not in the new…

    6 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Tax Identifiers to Order using Automation Rules

    Hello,
    Now the ability to add tax identifiers to orders has been implemented we need this action to be added to the automation rules because currently the only way to do this is manually on each order which will take too long.

    35 votes
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    21 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. skuvault

    would be great for our shipping cost could be passed over to our inventory system skuvault

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. order number

    It would be really great if the "order number" field actually did a numeric sort instead of a text string sort... in fact, this seems more like a bug to me, but your customer support told me to file it as a feature request.

    When I sort by "order number" descending I get "9xxx" before "19xxx" because 9 is larger than 1, since it's not doing a numeric sort.

    This bug makes sorting by order numbers worthless if you ever cross a boundary where another digit is added.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. gift notes are currently not passed to Amazon fulfillment

    Please allow gift notes to be passed to amazon fulfillment! thank you!

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ship By Date on Import WooCommerce

    We use the Order Delivery WooCommerce plugin to manage our Mon-Wed shipping schedule as well as allow customers to choose shipping dates in the future since many purchases are gifts. I would love to see the "Ship Date" in WooCommerce import into Shipstation as the "Ship By" date. This would save us a lot of time and headache.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ship By Date on Import WooCommerce

    We use the Order Delivery WooCommerce plugin to manage our Mon-Wed shipping schedule as well as allow customers to choose shipping dates in the future as many purchases are gifts. I would love to see the "Ship Date" in WooCommerce import into Shipstation as the "Ship By" date. This would save us a lot of time and headache.

    0 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Import bundle products from WooCommerce

    Currently you are importing the contents of bundled products in the description field.

    We REALLY need you to import those as actual products so we can use automations.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Split Shipments: Preserve Custom Fields from Original

    We make frequent split shipments, but in the child shipments the custom fields are not preserved. We use some of these custom fields for printing on our packing slips. Please find a way to preserve and replicate the custom fields to the split shipments.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. PO number magento

    We need a way to bring in the PO number into custom field1 with Magento 2 just as we did with Magento 1. We need this integration yesterday so please put this at the top of your list because the PO is an essential field for packing lists and shipping labels.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. text column to import notes

    We would love for a column to be a text column so that we can import notes on order status.

    2 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback.

    Which column are you referring to? The notes column?

    You can currently add notes to any orders notes field by clicking the notes icons in the Notes orders grid column – though you can’t import the notes that way. You must manually enter them.

    if that is not what you are referring to, could you please comment and clarify a bit on what you are looking to do and why?

  20. tracking number from Amazon

    I am requesting ShipStation to be able to receive tracking numbers from Amazon when an order is updated to shipped by Amazon.

    17 votes
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