Product Feedback & Fresh Ideas
Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.
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PO number magento
We need a way to bring in the PO number into custom field1 with Magento 2 just as we did with Magento 1. We need this integration yesterday so please put this at the top of your list because the PO is an essential field for packing lists and shipping labels.
3 votes -
text column to import notes
We would love for a column to be a text column so that we can import notes on order status.
2 votesThanks for the feedback.
Which column are you referring to? The notes column?
You can currently add notes to any orders notes field by clicking the notes icons in the Notes orders grid column – though you can’t import the notes that way. You must manually enter them.
if that is not what you are referring to, could you please comment and clarify a bit on what you are looking to do and why?
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tracking number from Amazon
I am requesting ShipStation to be able to receive tracking numbers from Amazon when an order is updated to shipped by Amazon.
17 votes -
Multiple bulk actions
Make it easy to apply more than one bulk action at once.
3 votes -
Can you please add "Postal Code/Zip Code" as one of the columns that can be added to the Orders view?
Can you please add "Postal Code/Zip Code" as one of the columns that can be added to the Orders view? This will help when exporting a batch of orders as a CSV spreadsheet.
Thanks
1 vote -
Non-Amazon branded box fulfillment option
Can you enable Non-Amazon branded box fulfillment option via shipstation?
We can ship Non-Amazon branded box fulfillment manually in sellercentral dashboard, and I want that same feature via shipstation as well.1 vote -
Filter drop down be added to the Batch column
Hi! The ONLY column within the Awaiting Shipment tab that doesn't have a filter drop down is the Batch field.
We use the batch field to remove items ie: valentines 2021 presale leggings from customer orders and batch them for arrival in the future like a backorder.
However once we complete the batch, we cannot click to funnel ONLY that batch in our view on the main order screen because this is the only column without a funnel button. It wouldn't be an issue if under Open Batches when I clicked select all I could take action like "place on…
1 vote -
WooCommerce Refunded Orders Should Not Ship
Very happy with ShipStation for a couple years now, but discovered an issue the hard way this week...
If a customer orders in WooCommerce, then calls to cancel the order before it ships, we refund the order in WooCommerce.
If the order has already gone to fulfillment, it is possible the refunded order will be packed and then accidentally shipped in ShipStation.
This week we shipped a $1000 order the day after the refund was processed and there was no flagging in ShipStation. The Refunded Order appeared in ShipStation exactly the same way as an order with Processing status.
Customers…
3 votes -
restore a shipment
previous version you could easily restore a shipment to reship if needed, no option to do so in new interface.
4 votes -
Customs Declarations values should be taken from the current order, not shipstation products (or at least there should be an option)
When we have SALES in our woocommerce store, we are using dynamic pricing plugin for changing the prices of items. We also have different memberships for customers with different discounts for each.
When new order is made and imported to shipstation, the prices on items are correct, eg item full price is $10, sale price is $5, so in order details on shipstation it shows $5 per item.
Hovewer, if you scroll down, in Customs Declarations section the values used are being taken from Shipstation products, therefore it's a full price ($10 per item) even though customer paid $5.
Because…
3 votes -
Fix Timezone Issue
Australian time zone does not actually work correctly.
It calculates the "hours" since the order was placed in Shopify correctly, but even though Sydney Australia Time Zone is selected it shows the actual order date completely wrong. It is about 18-24 hours behind so always shows the previous date as the order date which isn't correct.
6 votes -
A way to manage multiple sites
We have 2 shipping locations - we need a way to be able to login with 2 different usernames (based on the location we are in) and the "ship from" and "bill to" fields automatically set correctly based on the username. Seems like an elementary thing to have multi-site support so that we don't have to make manual changes every time we want to ship from a different location.
3 votes -
Autopopulate SKUs after 2 characters
When creating a new manual order, SKUs only auto-populate after 3 characters. But ShipStation allows you to create SKUs that are only 2 characters long, so those SKUs will never auto-populate. Please fix this.
1 vote -
Shopify Customer Notes IMPORT ERROR - PLEASE FIX asap!
When you use more than one languages in your store, Shipstation automatically adds the following line on the Customers Order Notes:
<br/>language: ru
( where "ru" the current language )
It seems that the Shipstation API imports the Additional Details field inside the Customer Notes.
Please fix. All orders now coming with a message so we have to search each and every note for potential real customer notes rather than the language text.
3 votes -
Copy "Note from Buyer" to "Note to Buyer"
Looking to copy text in"Note from Buyer" iver to "Note to Buyer" based on contents. Shopify puts gift notes, App notes, and duty/tax info all in "Notes from Buyer". We would like to create an automation rule that analyzes the content and copies it over to the "Note to Buyer" or "Internal Notes" fields. Currently you can only add static notes based on this content, but we need to copy over specific information (ie: gift notes).
3 votes -
Hello we are looking to add another "folder" to our ship station for back order items
Hello, We are looking for a way to create another "folder" for our items that are on backorder. As of now they are sitting in our holds "folder" and it is getting to be very confusing in that "folder". We need a way to organize the holds area. Thank you.
15 votes -
product photo on main orders page
Product photo on the orders page where all orders are listed waiting shipment as an additional column will be very helpful for our business. We have huge inventory with several channels and looking at the photo while pulling and sorting the orders and preparing them for shipment will be very helpful as every order is different. Also very helpful when multiple items per order are displayed as in our case they are all different.
4 votes -
Summarized notification on orders instead of a notification per order.
I think most people want to know they have orders and if possible how many orders they will have to prepare for shipment. The notification should be a summary of the number of orders and have the option to be scheduled by the company as seen fit.
Since the database has the fields already, the company could be given the control of building the information they need from the summarized order notification as they see it fit, when to receive the notification (for example, receive notifications at 7:00 am and 5:00 pm or just one at 2:00 pm that could…1 vote -
Add a way to remove "Do Not Import" tag from order
It'd be great to have a way of removing the "do not import" tag from an order.
Once an order is marked "do not import", by an automation rule, it is impossible to import that order - even if the rule has changed. The only way to get the order into ShipStation is to manually create it.1 vote -
Integrate with Fedex HK
Shipstation connects with Fedex Canada and USA, but not Fedex HK. This would be very useful for us
1 vote
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