Instead of having the item have a return window of X days based on the ship date, allow us to create a return window of X days from the delivery date. We are in NY, so items shipped in NY will arrive in 1 day and customers will have 29 days to return with a 30 day return window. And customers in California might get the package after 12 days, so only have 18 days to return. By changing this setting we will have qucker turnaround to receive NY packages back from customers.

For orders that have a mapped "requested shipping method" there should be a pop up asking if you are sure you would like to proceed when changing the method off of the mapped shipping method.

l am looking to sort Order Items in the Split Order screen by SKU instead of the item name.

In the case of FBA Amazon integration stop working, we need to get an email for immediate action

As we don't monitor order fulfilment and email if case order cannot be fulfilment can help us improve customer experience

Kinda crazy that coupon codes given to team members and brand ambassadors are unable to be tagged when the orders are imported. There, I said it... :)

The ability to recognize incoming sync’d orders as having back ordered products and place these orders under “Awaiting Back Order” or “Awaiting Product”. Not for ShipStation to monitor the inventory against the orders necessarily but to recognize a status or tag from the attached market place. In our case TradeGecko.

I want to be able to segment orders this way so I can include an insert based on if it's the customer's 1st order, 2nd or 3rd, etc...

I would really appreciate if I had the ability to erase all of my customers shipping data and be able to start with a new shipping history.

Line Item Export Value, trying to export item weight, however, it only allow to convert to oz , my product is 55lbs , which comes up to 880oz. We need to import lbs data to our shipping carrier system. This is very inconvenience which we have to convert back to pounds every time. Please add a field that able to export as pounds not just oz.

When you merge 2 orders, one order ends up inactive. The surviving order has a advancedOptions.mergedIds array with order IDs that are not reachable. Asking for them gives you a 404. There should be a way to query an inactive order.

Could you add XML files format option for order exportation.

Can you please make an automation rule with the criteria of tracking information updated so that I can automate a rule that will copy tracking information from one order to another.

Exporting orders creates a new file every time you export. This is a problem because if you want to import the csv data to another program you have to re-point to the new file name every time. Give us the option to save the data to the same file.

Otherwise with a service that's lower in the stack than ShipStation, it's not possible to automate tracking number that come in from external shipments, in this case Freight.

Orders coming from Groupon is blank next to "Ship By Date", in CommerceInterface, there's a Due Date. Can you please map the two fields so that it'll be easier to prioritize which orders to process first?

I'd like to have a feature to 'automation rules' that add specific item SKUs/item Names to specific Batches. This feature would streamline our workflow significantly, and streamline processes making it much more efficient.

It would be awesome for high volume companies like us to be able to check off users who are shipping for the day and have the total number of orders evenly distributed and assigned among those users selected. This way one does not have to manually assign those orders to specific users

want private notes from amazon and etsy to be sent to shipstation. i keep notes about the order in the private notes and would like to see them in shipstation since the orders are orgainized so much better in shipstation