Product Feedback & Fresh Ideas

The ShipStation Feedback Forum collects your ideas and allows you to vote and comment on other ideas so our product team can understand what new features are most important to you or what business challenges we need to address next.

Everyone has 20 votes to spend on ideas that are important to them (but you can comment as much as you like). 

While all ideas will get reviewed, it's simply not possible for all ideas to make it onto the product roadmap. The more activity an idea has, however, the more likely it is to be considered. So, be sure to check if your idea has already been posted so you can add your votes and comments to it! 

Suggestions for Writing a Great Idea Post

  • Write a title to succinctly summarize your post. Other users should be able to identify if their idea is similar to yours just by reading the title so they will know to vote and comment on it!
  • Explain the problem you are trying to solve and what you think should be added or changed in ShipStation to solve this problem. 
  • Describe how you would use this feature or how you think it should function to serve your need.
  • Attach a screenshot to help illustrate your point. 
  • Put the idea in the category that best fits what you are trying to accomplish (for example: Order Management, Insights & Reporting, or Printing & Documents).

What to Expect With an Idea 


Our moderators will regularly review posts to ensure:
    • They are categorized in a logical way. If not, they may move them to the proper category. 
    • The title accurately reflects the idea content so others can understand. If not, they may edit the post title to help others identify posts they want to vote and comment on.
    • That posts are really ideas and not bug reports or issues that require contacting our support team. 
    • That any request that has an existing solution or can be accomplished with existing features gets a response to let everyone know a solution or feature already exists and how to learn about it.
Our moderators will also update the statuses of posts as they are considered by our product team. If an idea makes it onto the roadmap, we'll update the idea status from Planned to Started to Completed as work progresses on the idea. If an idea is declined or archived, our moderator will update the status to indicate so and you will receive your votes back to use on other ideas in the future. 

Finally, if more information is needed on an idea, the moderator will post a reply to ask for them. If it is your idea or you have commented on the idea, you should receive an email notification when this occurs.
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  1. tophatter marketplace integration

    think it would be a great idea to integrate top hatter as it is gaining a lot of customers

    4 votes
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
  2. V3 Ship Date Filter for last month

    I do not like the new V3 that does not allow me view my shipments from selecting only the last month. This is how I would bill my customers. Now i only have either the last 30 days is the closest. However, for example today i can not bill for only the month of November. Please fix this issue so I can bill my cusomers monthly as usual.

    4 votes
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
  3. Scan to verify logs

    It'll be great to record and view a log of when and who completed a verified scan and the ability to export the report if an audit is required to show proof the correct product and qty was sent.

    3 votes
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
  4. notify low inventory for a specified threshold number for each product

    ShipStation currently has the option to get an alert when the inventory goes below specified number. But that number is for all products. I need a specific number for each product as some products sell faster than others.

    1 vote
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add the 'Shipping Account' column to be able to export from the Export-Shipped Orders menu

    Add the 'Shipping Account' column to be able to export from the Export-Shipped Orders menu

    1 vote
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →

    The Shipping Account column is available in the Shipped Orders grid in ShipStation’s new layout (formerly called ShipStation V3).

    If you choose the Other Actions > Export Orders option, choose the option to export my current view and ShipStation will include that column data in the export.

  6. export order line item v3

    Bring back Export Order Line Item in v3. It is in the classic version...

    1 vote
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    0 comments  ·  Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →

    This option is now available in ShipStation V3!

    Go to Other Actions > Export Orders. Then, select the option to export line items. You can create the custom export formats just like you did in ShipStation Legacy (if you had any saved export formats, you should see them there as well).

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