Product Feedback & Fresh Ideas
ShipStation’s Feedback and Fresh Ideas Forum is moving!
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What will happen to the existing Feedback and Fresh Ideas posts?
Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the "Archived" status in this forum.
Posts we will move to the new Ideas board:
- All posts in Started, Planned, and In Consideration Queue statuses.
- Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
- Posts that have been set to Completed within the last 12 months.
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Automated email for Reports
It would be awesome to have an option to automatically send a certain report criteria. For example the ability to automatically send and excel report of daily shipments to myself. Or a monthly report for shipping cost.
83 votesHey @Daniel, thank you for adding your idea! Are you only interested in the shipping cost report or are you looking to generate several weekly/monthly reports? Would this just be for you or for other eyes as well?
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New inventory report
Now that we can add inventory we need a new report to show
Products sold - Sale Total - Cost - Profit Totals24 votesThanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
If you know any other users that are interested please send them here! -
International "Customer Overview" and data drill down by State / Country.
Expand the existing "Customer Overview" page to include international orders. Create a more interactive map, allowing you to drill down on states / countries to get specific data.
19 votesHey, @dotmodshipping! Thank you for taking the time to bring this up! We’ll keep this one in mind when planning future roadmaps. For now, we’d like to see your idea gain support from other users before making a decision here.
You may have noticed you’re able to run a report called “Country Comparison Report” on our Insights page under the “Reports” section. This will only give you the countries, however, can you tell us more about the goal you’re trying to achieve by drilling down into a map?
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Option to view weight in pounds on reports instead of only ounces.
The only option for viewing weight in reports is as ounces. We do a lot of analysis based on weight and shipping method but looking at ounces instead of pounds is annoying. We LOVE the reporting functionality of ShipStation except for this one thing. Thanks!
18 votesThanks for your input! The product team will review your request and you’ll hear from us once we have made a decision.
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Customize Sales Dashboard and add feature to auto refresh.
Customize Sales Dashboard and add feature to auto refresh. Actually I want to use shipstation dashboard to show my team some sales data in real time. So that would be better if shipstation can add a feature to auto refresh data every minute instead of manually clicking refresh button.
12 votesHi @ryan8! Thanks for bringing this up! While we wait for other users to chime in, have you considered using a third party browser plugin to automatically refresh tabs?
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Customize Export Reports
We require certain information exported into excel from shipstation for our fulfillment company's manifest. All the information is available on shipstation, but there is currently no way to select specific fields and export ONLY those fields.
It's a huge time suck to format a full excel export to the right cells and view as we require, and I have tried adding the required fields into a custom view and exporting that, but not everything is available as an option (which is odd, because this is all info that you have the data for, so I don't understand why I can't…
11 votesHey @Victoria, thanks for bringing this up! We’d like to see other people’s thoughts and challenges with this before moving forward.
In the meantime, I’d like to see if I can help with figuring out getting the data you need out of ShipStation. I’m not 100% sure what specific fields you’re looking for, but one of our more comprehensive reports is on the reporting tab on the insights page.
Once there, scroll to the very bottom and take a look at the raw data exports. These will provide more information than the ones on the orders and shipments pages.
You may be looking for data that spans orders and shipments which is why you’re needing to string together multiple exports, but hopefully these will reduce the amount of stringing together you have to do.
