Have one button to print both label and packing slip
It would really help to speed things up if you could choose to prompt the print screens for both labels and packing slips. Creating a printing queue could also help with printing management.
Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions.
After reading many of the responses, it appears that one of the underlying needs described was to print labels on a 4×6 thermal printer and packing slips on an 8.5×11 printer, which you can now accomplish in ShipStation. http://feedback.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/4446885-print-thermal-shipping-labels-in-conjunction-with
Since you’re asking for the ability to have one button for this function, we’ll leave this request open. Can you give us more detail about about your current workflow and what’s the hardest part not having a button that prints both labels/packing slips simultaneously vs two buttons?
Sean Napier Parts and Items commented
It would be great if there was an option to print the shipping label to one printer and the packing slip to another.
Right now if you want to print both automatically when printing a shipping label you can only do to one printer.
A lot of us print shipping label to a printer like a rollo and then print packing slip to a standard ink/laser printer. Would save a lot of time and clicks to have it print to both at the same time.
Right now a common result is if you forget to print the packing slip before printing the shipping label you have to go to the orders tab, click the order and then click print packing slip. A little bit of a pain.
Bret Anderson Speedhut commented
I too want to send label and packing slip print jobs simultaneously to two different printers. Our packing slips are better suited to 8.5" x 11" sheets of paper so the inline on the label printer feature doesn't cut it for our business.
Kirtan Carr Vermont Lanterns commented
This would be a great feature, when using the "create label" button it sends to the 4x6 label printer, it auto prints an invoice on 8.5x11. Its part of the daily work flow, now we have to create label first, then choose from the "Docs" or "print" menu to select print invoice. its 2 separate steps, that could easily be one.
Could this please be a toggle checkbox option? Perhaps some don't need it, but most of us do and would be a great help!
Not everyone makes use of the batch label and invoice function. We do them one at a time, and this would be an important improvement. In fact it is the only single feature we find missing from Shipstation that is available in other software!
Can you post the correct url or put the procedure here to print packing slip and shipping label simultaneously?
LifeSpa Shipping Dept LifeSpa commented
Efficiency. 2 buttons takes extra time. And if you're trying to collate packages into shipping methods and then print the packing slips and labels, it's not just 2 buttons instead of 1. It's 16 buttons instead of 8.
Overall I'm not impressed so far on the efficiency of clicks in ShipStation, especially for a company so dedicated to efficiency that it created the whole automation rule functionality (which is great by the way).
I recently changed to Shipstation from Shipworks.
While using Shipworks for many years I had the ability to print both the shipping label and the packing slip at the SAME time automatically.
I use a 4X6" Shipping label and a 8.5X11" Packing slip.
That is NOT a SIMPLE option with Shipstation.
It should be.
I am amazed that this is not a simple button option under Shipping Label Format
I'll be honest; I did have it set up to print the packing slips with the label printer originally. I really hate the way it looks so I turned it off right away.
@everyone - Thanks for your patience! I noticed one of the challenges brought up here was if a shipper forgot to print packing slips after creating labels there isn't an easy way to find that out (or vice versa). Are there other challenges out there, or is this the main concern you all have?
@ken marek absolute yogi - To avoid fishing around for orders after you've created labels, you can change what happens to the order in the grid. Go to Account Settings > Display Options > Orders tab > "When Order Status Changes > set this to "Grey out the order". This way the order will not disappear from your view and you can still select and print packing slips for it.
Alternatively, if you like how orders disappear from the grid once a label is created, I recommend changing up your workflow to print the order's packing slip before creating a label.
@susanr - Have you looked into printing a packing slip inline with the label? This way you can keep all of your labels and packing slips grouped together. This may be a hair more expensive in dollar value, but this can save money in time by not shuffling sheets of paper. You can see what this label format looks like in Account Settings > Printing > Printing Setup > Labels > Document Options.
I was just online with support about this and I don't know why it's such a big deal to do this if everything is set up correctly. We just set up a thermal printer after using just a regular paper one for all our labels so we're used to the packing list coming out with the label.
I hope this gets enough traction - it seems silly this isn't already happening.
ken marek absolute yogi commented
I am still using shipworks to do in-house shipping because shipstation is not able to do one simple job of printing labels in a thermal printer and then automatically print the packing slip in a laser printer.
In SS, you can only choose to print 4x6 thermal label followed by 4x6 packing slip, OR 8x11 paper label followed by 8x11 packing slip. I see someone said they can click second time on a batch to print all packing slips. But sometimes we only have one (1) order and we have to fish for the order in shipped once the 4x6 thermal label prints.
Now that SS use the shipstation connect, I still don't see a way to print a 4x6 thermal label followed by a 8x11 packing slip on a different printer.
For us for example, we recently started a new barcoding system. But the pick slips we print for the pickers wouldn't work as a packing slip. So rather than having to match packing slips to pick lists, we'd just take the pick list, use it to pull up the order, print the shipping label with a packing slip to throw in the package.
Daniel Melnechuk Racemaker Press LLC commented
Have set labels separate from packing slip. But then you have to manually print the packing slip. Hence the suggestion above.
Daniel Melnechuk Racemaker Press LLC commented
The net result is that i want to be able to have the label printed to printer A (for me label writer 4XL) and the packing slip to printer B (a laserwriter).
This could either be done by specifying in the printing setup, that packing slips print with the label printing BUT add the capability to have them print on different printers (which it can NOT do now).
Other option is not to muck with printing setup but add a menu item to the Print menu for an order of "Label and Packing Slip". This seems the easier route in that a menu command could just be programmed to run each of the already existing routines that print the label and print the packing slip. THink this is a slam dunk.
mbeck, do you mean a pick list?
It would be quite helpful if the 4x6 thermal printer automatically printed a summary for multiple SKUs when printing the shipping labels.
I'm not actively endorsing this request any longer because our current process does not benefit. We are using the batch process for up to 50 orders at a time. We run the batch, click print labels (they come out of our thermal label printer), then click Packing Slips which come out of a laser printer. Sure, it's two clicks but it's not a problem when you are batching that many orders at once. For anyone that has not tried using the batch process, check it out. It takes a lot of the redundant monotony out of printing one order at a time.
Aaron Wesel BulkBuys4Buildings commented
Also, if I ship just one order at a time, the order grays out or disappears from view in the order details pane, and it can get pretty complicated to print out the packing slip.
Aaron Wesel BulkBuys4Buildings commented
Well we print the packing slips on the 8.5x11 and the shipping labels on the 4x6, but we have to remember to print the slips and labels separately. If the shipper forgets to push the button, then we have a bunch of labels or packing slips without their counterpart. Then we have to go back and search for it all. That can turn out to be a real pain.
Brian Gholston Jockey International commented
Add an option to print your full size packing slip at the same time as the thermal shipping label is printed.
I found another situation that supports the need for more control over packing slip printing. I don't know how many other users would be affected by this but chime in and let everyone know.
Since packing slip printing yes/no is setup in the backend printing preferences screen, it's one of those things that is not easily changed on a per order basis. In most cases, 95% of the time, we leave inline packing list printing turned on in the printing setup. However, since we have to print two different shipping labels for a lot of USPS, we turn off the packing lists for the second shipment because we don't need to waste 3-5 labels for duplicate packing lists.
If we make the mistake of kicking off a "batch" of like 60 labels without making sure the packing lists were turned back on, there is no way that I can see to have the packing lists put back inline with the shipping labels. It's REALLY frustrating having to match up 60 labels with 60 packing slips.
This is another reason why I feel it's important to have a little more control of packing lists during an order followup shipment. It already warns "this order has already been shipped" so it would be pretty easy to also ask, do you want to print a duplicate packing list for this? That way you could suppress the packing list on a one-off basis without having to go into printing preferences and messing up the 95% usage.
The hardest part about feature requests is that you never know if it falls into an existing feature request or if a new one should be created.