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Set insurance amount for carrier in Automation Rules

In our business we have multiple forms of insurance on our shipments as we sell a lot of laptop computers and need to make sure it is safe. Within our FedEx Account we have discounted rates and special policies so we only need to apply a set amount of insurance to each package as it is cheaper to insure it for more or less than the sell price usually.The current option in Automation Rules only allows you to set the Insurance to Carrier, ShipStation Insurance or External/Other.The ability to set the amount of insurance on the shipment as well would really help us speed our shipping process and i'm sure others as well.So using a Filter to check the Order Total if it is Higher or Lower than a set price we would use Automation to adjust it to what we need.ExampleSell a product at $699.99.Order Filter: Order Total is greater than or equal to $500, Order Total is less than $1000.Automation: Insure the package with Carrier. Set insurance amount to $750.

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Wholesale Broker/Extreme Liquidation shared this idea  ·   ·  Admin →
under review  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

The product team will review your request and you’ll hear from us once we have made a decision. Please post your comments back here so that others can collaborate on this as well.

11 comments

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  • Malia Mills Malia Mills commented  · 

    This is a similar functionality but it would be useful to be able to set the insurance based on a percentage as well. ex. orders over $200 are insured for 30% of the order total.

  • chship commented  · 

    This also should include an option to REMOVE insurance since every order that come into ShipStation for us is set for the value of the order.

    Though being able to set it to 0 or 100 automatically would work too.

  • Parabolica Press Parabolica Press commented  · 

    This would definitely save time and avoid requesting other similar features (such as forcing auto-roundup to the nearest $100 on insurance), since it could then be done based on automation rules.

    "Currently the way Shipstation calculates the insurance amount is based off of the total order amount including shipping price. However when buying UPS insurance yo are charged per $100. My request would be to auto-roundup to the nearest $100 when purchasing insurance."

  • topsandbottoms commented  · 

    This feature would really help us out in Saving ALOT of time. So will you guys be working on this anytime soon?

  • nikhawks commented  · 

    Would love to see this feature as well, would save us a few minutes every day!

  • Ted Tieken Long Run LLC commented  · 

    We could really use this feature too. In our case, we insure for $100 on orders under $400 (carrier default), and we'd love to have this option in the presets as well as automation rules.

  • MartinParalinx commented  · 

    I don't understand why this should even need to be suggested as a feature. This seems more like a bug that needs to be fixed right away. Why would insured/declared value include shipping and taxes someone has paid!? That's ridiculous!

  • formlabs commented  · 

    Shipstation currently has the total order value as the insured value (including shipping). We often need to change the insured value manually, but would prefer this to be automatic because it would save a lot of time

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