Provide WYSIWYG Editing for Packing Slips
I'm fairly new to ShipStation, but it seems one of the obvious enhancements would be to allow customization of the packing slips without needing HTML skills...essentially, exactly the same interface available to edit the email templates.

Hi, everyone! We’re still interested in seeing more users add their support for this idea, whether through votes or comments, so please keep them coming!
In the meantime, here are example codes for our packing slips that may point you in the right direction: https://help.shipstation.com/hc/en-us/articles/206639907
Please reach out to us through chat or at support@shipstation.com if you’d like some more explanation on the examples.
26 comments
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Matthew Spence Friends or Friends commented
Liquid template with the ability to have conditions and formatting of variables would be great.
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DibaAdmin commented
I would like a nice non-coder-like interface for custom packing slips. My other shipping software (that is not web-based, which is touted as being better) provides a nice MS-Word style interface for making custom packing slips or making changes to existing packing slips and provides a tab for the code when necessary. Also, it would be so much better if there was a real-time preview rather than having to keep downloading the PDF after every change to see if it's what you want.
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Biker Gear Club Biker Gear Club commented
I much agree with this request!
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Thomas Bielawski Ancient Mariner Tackle commented
Please implement this, for the love of GOD!
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Christopher Newman Shawbury Vintners commented
This does seem pretty old fashioned not to have WYSIWYG. Orderly Print is a much simpler product than Shipstation but offers very good and simple to use Document editing. Would be a big enhancement to Shipstation to make use of the idea of multiple document templates that are then customisable with a simple menu, colour, font etc..
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mysticknotwork commented
For the love of God, please put a WYSIWYG editor in place! I just spent 2 hours in my editor,and when I cut and paste it across, it looks nothing like my work. I've paid well over $2,000 to you guys over the years, and even most freeware has a built in process to see what you're designing.. PLEASE, please, please?
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Will @ The Octa commented
The defualt packing slip design is pretty lackluster. If you want to customize it, you have to upgrade to the Silver plan, while other services offer this for free.
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wprochrisjenkins commented
Realtime and/or GUI editing of Packing Slip templates would be helpful, vs html and downloading samples. Also downloading and being able to upload to another ShipStation account would be helpful as well.
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@Jamie.Calder - I sent you an email with instructions, please keep an eye out!
I understand it takes some time to get used to looking at HTML so if you need clarification on how to edit the packing slip, please shoot us an email at Support@ShipStation.com or chat in with us and we'll be happy to walk you through it!
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Jamie.Calder commented
@Admin, ShipStation
Um, thanks but I STILL don't have time to learn HTML, read through Articles, view FAQ's etc, etc.
Now if you would provide step by step instructions on how to do what I require, I would appreciate it. Since you acknowledged that ShipStation Staff had to go through these resources to learn how to edit templates, I'm hoping you or another staff member would be willing to provide me the step by step instructions.
Thank you -
@Tim Yerby - Thanks for chiming in with that! While we research the WYSIWYG editor, I'm looking to provide solutions for users like yourself today, and to help with basic font changes, like color, bold, underline, italics like you suggested, we've just added this article: https://help.shipstation.com/hc/en-us/articles/217551858
At the end of the article are 2 fantastic resources to provide more information on editing HTML that's also helped a lot of us ShipStation staff members out.
@Jamie.Calder - Thanks for the update! The field to do that is: [Requested Shipping Service]
The document at the bottom of this page will have all the possible fields that can be used if you'd like to add other order-specific info to your packing slips: https://help.shipstation.com/hc/en-us/articles/205901168 -
Jamie.Calder commented
@Admin, ShipStation
Is there a way to have the shipping method "Requested Service" automatically printed on the packing slips? Right now it says "Ship Date" then it's blank across from it. I want it to say "Ship" then across from it auto populate with the requested service.
Thank you,
Jamie -
Tim Yerby Innovative Part Salvage commented
After 1 year I can't believe you are still asking for comments on this. You obviously don't deem it important enough based on the response to implement. Re: Jaime Calder's comment - he probably wants to change fonts and styles - bold, colors, italics, etc. And your html is not standard HTML so we can't just cut and paste from standard editors, and you examples are woefully inadequate with minimal examples.
If you are going to ignore the request for a WYSIWIG editor, how about at least providing some meaningful code that we can use in an example. At a minimum you should provide code that would allow:
1. Text enhancement of an entire paragraph
a. Color
b. Bold
c. Underline
d. Italic
e. above combinations
2. Text enhancement within a paragraph or sentence - only selected words - same combinations as above. -
Thanks for your updates, @everyone! If you haven't already, what types of customizations are you looking to make?
@Jamie.Calder - Is there something specific you're looking for? Most of the basic packing slip edits require a simple copy and paste from our example articles and don't require much HTML knowledge. You can also download copies of the packing slip as you're editing them to watch your progress along the way.
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Jamie.Calder commented
I could not believe how complicated editing a packing slip would be in ShipStation. I don't understand why this would have to be a feature that has to be requested. Who has time to learn HTML when we already pay for ShipStation service...
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TWR Inc Total Watch Repair commented
Ain't nobody got time for that html shiznit yo lol I'm just sayin'..
WYSIWYG editing would definitely help customize packing slips
much like the email editor.Just push the button already and make it happen! :p
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Carissa commented
Its a little confounding to not have a WYSIWYG editor in this day and age. Its 2016 guys! Time to implement this, stat! I had to log in remotely on my day off to make the change because my mom- my business partner- needed to change a time-sensitive message that was on all our packing slips.
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Tim Yerby Innovative Part Salvage commented
I will add that I have recently realized it would be good if this option was available for your label printing feature as well - I print a custom script on all my shipping labels in BOLD font - "See packing list instructions if box is damaged" - right now I have no option to modify the font - if available I would print that instruction in Bold, underlined, red font so it would stand out on the label and be the first thing a receiver sees.
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Daniel T. (Warehouse 18) commented
@Admin - the idea of adjusting the label location on integrated packing slip
( http://support.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/10746279-adjust-the-location-of-the-4x6-shipping-label-on-t ), could be combined into this idea, once WYSIWYG is implemented.I would really like to see this happen, sooner rather than later.
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David Drury Blue Chip Cookies Direct commented
In the interest of time, a WYSIWYG editor would shave hours off of time for myself. We have to create a packing slip that is unique to each client, and just being able to drag and drop fields would make my life so much easier!