API - multiple packages
It would be great to be able to automate multiple packages per order through the API.
The product team will review your request and you’ll hear from us once we have made a decision.
Please comment back here so other users can add their thoughts to yours.
Jess Card commented
We use a software that estimates the boxes and weights required for an order. It would be wonderful if the calculated shipment info could be brought into Shipstation.
The software we use is Bespoke Shipping. Here is a link to their API docs.
Brian Jin Permasteel Inc commented
Shipstation API does not actually support multi-package shipments, so it will return that data for the overall shipment itself, and each packages weight will be totalled together and shown in that response but the dimensions won’t show up unless it is a single package shipment. Now every partner using EDI integration now so really need Shipstation can make API support multiple-package shipment.
DPD local charge a fixed price per shipment regardless of the number of parcels in each shipment. At the moment the only way to take advantage of this is to scan an order to print the first label and then switch to the dpd portal, find the order and add an extra label. This is very time consuming. Please please please can you provide the functionality to split shipments based on rules and generate multiple labels in DPD local (or Parcelforce). Thanks
Exactly .Our warehouse has to manually go through more than 500 orders every day to add the packages for multi quantity orders and also we don't get multiple tracking numbers from ship station also which is requirement for many channels . We have to do so much workarounds just to get labels and update tracking. This is unbelievable that we have been requesting for long time and it has not been implemented yet.
Jonathan Nichols Small Engine Warehouse commented
Just a heads up, if you are looking for a good API solution that handles multiple packages (and is still run by ShipStation) look at ShipEngine. My company is in the progress of moving everything over to ShipEngine. Be aware though that you cannot use the same email address for ShipEngine as you did for Shipstation!
User Ship 2 is right. We have been on this platform for over 3 years and I wish this was a feature every day I have to manually add the second box to our 2 box single SKU kits. Will this ever be a thing because I am at the point of considering other software?
Jamie_Tidrick I'm will you as well let's get this topic fired up we have waited too long for an answer.
If you’re not going to make a much needed improvement to the system such as this, why not at least say something about it. The fact that this is not native functionality is both mind boggling and infuriating at the same time.
Ship 2 commented
I'm wondering what "under review" tag means, past 5 years and the the team is still reviewing? probably had the time to shift the whole team there
Jon Hardisty www.wmptx.com commented
Hi team, do you have an update on this? I have to provide an update to our directors as to whether we will need to look for an alternative service provider.
90% of our shipments are multi-box. This needs to be an option
Robert Kramer Co-Operations commented
Having the ability to ship multi-packages through the API is a must for our operations. We are currently using ShipStation as a hub to pull in orders from multiple channels and export them to our inventory system. We are using a different shipping manifest system but would move to using ShipStation if we could have the multi-package shipments working through the API. This is a must for our clients we ship for.
We're just about to start using SS and need to find a way of creating 2 packages in one shipment for DPD local or the ability to generate 2 shipments with Parcelforce if a customer buys product X and has more than one product in their order. Finding every order and splitting shipments will be a real hassle.
Anton Pryma CODEC Prime, Inc. commented
This is essential for us too.
This is important
Keith Tyra Ink Technologies commented
The lack of this feature is going to become a significant issue for us - Amazon does not allow multiple tracking numbers for a single item. But when a single item is a set of products, sometimes it has to be shipped in multiple packages. ShipStation has allowed me to automate our warehouse shipping to the point where a shipper only has to scan a bar code and hit the enter key. Some proportion of Amazon orders will be disrupting the process by requiring manual shipping.
Please add this feature to the API as soon as possible.
DAVID KIEN BOY SMELLS commented
Any update with the API to include package count??
Yikes. Make sure you let larger shippers know about this before they switch to your platform.
Dan Brandom Clevelands Wholesale Ltd commented
After going live with the API today, the multiple parcel count per consignment is an absolute must. Our wholesale side of the business can have one order of 30 boxes so we would have to create 30 labels each on it's own consignment and pay our carrier for each consigment!!
I have email support and this feature is built in the main user interface, why not build it into your API even if it takes a bit more development!!
Please can this be made a priority as we need this to continue shipping.
Gary DeKraker Foremost Graphics Group commented
Obtaining the package count via the API would be incredibly helpful.
The fact that it has been almost 6 years and this automation still hasn't been put into effect is so aggravating.