Merge US carriers and Canadian carriers in one account
We would like to add the Canadian carriers under our US account in ShipStation.We have warehouses in USA and Canada, and sometimes it's cheaper to ship the Canadian orders from USA.By having all the carriers into 1 account, we can easily compare the shipping cost and choose the right warehouse and right carrier. Now we have to create separate account and navigate between the accounts to do that and also pay 2 subscriptions.
Thank you for submitting this request/voting and helping us to improve ShipStation! We are currently reviewing options to consolidate accounts. However, our current infrastructure and partnership with carriers does not allow us to merge the accounts at this time though. We will be sure to let you know once we have an update!
Thanks for you for your support,
David Sizer Mini Firefighter commented
Is there an update on this? It has been years and the response i got was to create a new shipstation account which just seems absurd!
Please fix and allow Canada Post on US shipstation site as soon as possible.
Tiffany Kerr Twill & Print commented
This is also a super important feature for me. I'm based in Canada using Chit Chats to send US and Int orders via USPS. The whole purpose of the ship station account was to make managing this easier so it's super disappointing that I still have to toggle between two accounts to use both Canada Post and USPS.
This is a must-have for our business, we're currently on 2 Shipstation managing DHL, Canada Post and Endicia on 5 different sales channels. It's a nightmare for customer service and for order management. We love Shipstation, but this is making us look at other providers!
Any updates? This is a major issue for us and seems like it should be a simple solution to fix. Would love to use just one shipstation account rather than trying to manage two accounts and having to make sure nothing double ships. We have tried other shipping software and they are able to do this. We are still using shipstation because all the other features are by far superior.
Please add this functionality soon.
I find it fraustrating that I am unable to use Canadian and USA shipping carriers from the same SHipStation Account. I have to manage and pay for two ShipStation accounts. I ma sure that there are a lot of businesses that operate within both Canada and the USA, so expected more flexibility from ShipStation, given how customizable other aspects of the software are.
We are also interested in the status of this request to merge both US Shipstation and our Canadian Shipstation accounts. It would also help with inventory purposes.
David Visser Buy Stuff Store commented
Yes please - such a pain to login and out of the two accounts - we love everything else about ShipStation.
David Errey LAVA Imports Inc. commented
I am not sure why this has not been addressed already. Please put this on the product roadmap. As everyone else has stated for different reasons. We have warehouses in Canada and the USA and would like to keep the workflow in one account.
Valerie Mackie SpeedTap Industries Inc. commented
The ability to ship from the one shipstation would be ideal. it is a pain having the two different accounts!
Luke Soules iFixit commented
We're running into this same problem too. For our workflow having to keep two accounts straight is going to be a major issue. We need the ability to have a single ShipStation account with both USPS and Canada Post. @shipstation any updates or progress on this?
It's a massive headache managing 2 shipstation accounts. Our companies would love this option
Viktor Grabovskyy commented
Any further update on this?
The solution is very easy - restrict access to carriers dependant on ship-from location. Absolutely nuts that we have to use two accounts to ship from the same location - can't imagine using a third account to ship from our upcoming warehouse in the UK.
William Byma Big Love Ball commented
Obvious and MASSIVE shortcoming of ShipStation. Your response that your setup with carriers does not allow it is not true. I use the same FedEx account number in 2 ShipStation accounts. Crazy. Makes me constantly hunt for a better alternative to ShipStation.
William Byma Big Love Ball commented
International warehouses (ship from locations) should not require 2 separate ShipStation accounts. Having a warehouse in Canada and USA should mean we can call rates and ship from the more appropriate location for each order. 2 separate accounts really complicates the integration and updating with our WooCommerce site.
It seems strange that our website, our carrier accounts and literally every eCommerce integration can be managed with one account. Yet ShipStation adds a layer of complication for a simple concept. It's not sustainable and will force us to look elsewhere.
Shalla Black Danes & Divas commented
Waiting on this feature, especially with the Canada Post lockout looming ahead.
We are located just minutes away rom the border and would very much like to not manage (and pay) for two ShipStation accounts!
natasha fleming simplifi fabric commented
we need this too.... so for now.. we will not be a ship station customer... as this is unrealistic to log in and out of 2 ship station accounts just to ship.... not impressed!
Viktor Grabovskyy commented
Everyone in canada that ships large volume uses USPS for the usa, i'm surprised that this feature has not been implemented yet, its a must for all canadian companies.
stan chang Henkaa Inc. commented
We have the converse, but it's a similar situation: We need to be able to add USPS to our Canadian account. It's a shame it can't happen right now because It's causing a workflow mess trying to track the orders.
George Li New Frontier Global commented
We are using shipworks + Skuvalut now, and since the Skuvalut is not working very well with many products variations and shipworks not on cloud, we are having challenges when we are open the 2nd warehouse in USA
So we are moving towards to Shipworks + Stichlabs now
We need to have the same account to host my UPS Canada and UPS USA account, this will help us to know instantly which order been processed or we can have one controller to assign the order to specific warehouse.
It would be great for the automation rules to be able to choose what's cheaper