Not allowing a shipping label to print when the address is not complete (ex. suite/apt #)
Shipstation allows for a shipping labels to be generated when an address is not complete (apartment/suite #'s not put it). This does place the yellow alert triangle but can sometimes be missed when batch shipping. FED Ex passes on an $18.00 correction fee to us when this happens.
There needs to be some filter that will not allow the label to print at all if the address is not complete. I understand you can put an order on "hold", but that moves it to an entirely different category. When you have multiple employees shipping orders simplicity is the key.
Thanks for your feedback! We can definitely see the value in having some kind of setting to prevent label printing for orders with unvalidated addresses. We'll keep this thread open to gather more comments and votes.
In the meantime, you might consider using the filters and custom views in ShipStation's new layout to more easily identify and deal with orders that have address verification alerts. With a saved custom view that has the Address Validation Status filter set to only show orders with either a warning or unverified status, you could have someone in your company address these orders first thing in the day so by the time the orders get batched the addresses have already been updated.
Review our help articles on using Filters and creating custom views:
Creating custom views: https://help.shipstation.com/hc/en-us/articles/360045864791-Create-Custom-Order-Views
I hope this helps!