Order Delivery Notification Feed through Klaviyo API
I would like to see the Ship Station Integration with Klaviyo be upgraded to include "Order Delivered" tracking.
As of now, the delivery information is not fed through to Klaviyo and it hinders our ability to set up email communications correctly.
Because of the ever-changing status of the pandemic, shipping and lead times are not consistent. This means that triggering flows and emails off of the existing "Order Shipped" event is not enough. Having "Order Delivered" would enable us to trigger these emails off of when the customer receives the package, avoiding confusion for them, and making our communication more streamlined.
Completely agree with this. Aftership has this integration for Klaviyo, but ShipStation doesn't.