Support for international customs numbers and codes (ABN, CPF, VOEC, etc.)
Increasingly, foreign countries are passing legislation that requires certain customs numbers or codes to be included on packages, either identify the individual customer so tax can be collected, or identifying the marketplace that has already collected and remitted taxes. Some examples:
Brazil - CPF / CPNJ
South Korea - PCCC
Italy - CF / PEC
China - Resident ID
Australia - ABN
Norway - VOEC
Shipstation doesn't currently support any of this natively. There is no warning when shipping an order to these countries, there is no field to put this data, you're required to make your own workaround by just adding it manually to the company line of the address. Even worse, Shipstation address verification will often strip this information out entirely. The only advice given is to turn off address verification, which is not ideal.
Shipstation should be ahead of the curve and natively support these new changes to global shipping requirements. I'd expect a company whose focus is on shipping to be on the leading edge, keeping track of these new requirements and making sure that Shipstation users are compliant and not wasting time or money sending shipments that are not compliant and will create headache on the back end.
ShipStation now supports saving various Tax IDs to your ShipStation International Settings. These tax IDs can be added either manually or with automation to your orders’ customs declarations and they will print on the CN23 and commercial invoice forms.
If a specific type of Tax ID is not currently listed in the “Type” drop-down menu, you can use TIN as a generic TaxID Number until we are able to add the new type to the list.
2 commentsComments are closed
Daniel Jacobsen Jacobsen USA LLC commented
As stated this is now mandatory and Shipstation should prioritize this immediately.
Would love a feature to filter and automate pre-defined ioss / vat numbers etc on import.
Missing support for adding ABN.
Somewhat related - please also add amazon marketplaces such as Netherlands, Sweden & Poland.
It is mandatory for orders that shipped to Europe to add ABN / VOEC / IOSS number and order providers like Amazon and eBay already have such functionality. Without supporting this functionality in Shipstation API and UI we need to create custom solutions that not always best solution. Please add this functionality to synchronize information from Amazon and eBay about ABN / VOEC / IOSS number and Shipstation.